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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,991

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Veterans United made my mom’s home buying process easy. They teamed us up with the best realty company (yay Ethan) and the best concierge team. Everyone answered every question we had and they were professional, knowledgeable, and courteous. They made us feel like family!

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend
Photo submission from Matthew A.

Outstanding job to all. Thank you for making my first-time home buying experience a great one. It all went smoothly, and way better than I expected. Thank you all for your hard work!!!!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend
Photo submission from Michael W.

I want to give a big shout out to Veterans United and say thank you! You made our family dream come true and made it a reality. In May we started the buying process with a local lender and a few weeks into the process I found out that he was not very familiar with the Va loan process. So I decided to go with Veterans United and boy I'm glad I did. We started the process on June 16th and we closed on July 14th. I had a few obstacles to overcome and the other lender I started with made it look like a very long process but Veterans United took my concerns, listen to me and made the process go smooth. I was a first time home buyer and I had no idea what to expect but Veterans United helped make the America dream come true and now I'm a proud homeowner and boy that sure has a nice ring to it. :) Jon, Ashton and the entire team was wonderful throughout the entire process and again words can't express my thanks and I close this post out by saying keep up the great work. Thank you from the Watts Family.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

I will most certainly recommend very highly the United Veterans Company to all concerned...

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

2.5 out of 5 Stars

I felt rushed through the process.

Response from Veterans United

We appreciate your feedback, Christopher, and we apologize if our actions made you feel rushed in any way. One of our many goals is to work on the timeline you provide to meet your expected closing date. We understand we aren't able to back up and slow down at this time, but we hope our sincere apology helps you to know how much we value you. We wish you many happy years in your new home.

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend
headshot image of Destiney Crossno

Loan Officer: Destiney Crossno

NMLS# 2379613

5 out of 5 Stars
Would Recommend
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend
headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
Photo submission from Ronald P.

Outstanding, they told me what I needed to get together for them to process everything, they helped me all along the process and were extremely helpful. Both Celina and Sheila went above and beyond to answer questions and explain things to me when I asked. They are both gems.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Josh Matz

Loan Officer: Josh Matz

NMLS# 2389906

4 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend

I felt very supported throughout the entire process. Veterans United made my first home purchase a dream come true. Every department from the loan officer to the loan concierge worked together like a team to accomplish the mission.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend

Kayla is exceptional!!! She is on the ball and knows her stuff. I had no clue what was going on in the beginning and she didn’t skip a beat to call me and answer any and all of my questions. Her team is also awesome sauce and willing to help any time. She was always punctual on getting back with me. If Kayla is your loan officer then you’re in great hand and you’ll be a home owner in no time. We closed on my house in less than a month!!!!

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
Photo submission from Patrick M.
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

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5 out of 5 Stars
Would Recommend

My team was exceptional! They were quick to answer any questions I had and would reach out to me to see how I was doing.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Billy Foster

Loan Officer: Billy Foster

NMLS# 2392884

5 out of 5 Stars
Would Recommend

We had a great time dreaming of our home. Because of your help, that dream became a reality. The process was long and stressful but your staff made it simple to manage. So helpful and professional with a touch of human. Thank you VHU!!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars
Would Recommend
Photo submission from John B.

The team I worked with was professional and followed up on all my questions and concerns very promptly. They took their time to guide me through this whole process. I truly value the friendship I developed with this Team during my loan experience.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Thanks for your guys help. It’s been great.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

Overall, we had a great experience with VA Home Plans! In the past with other home loan companies, we didn't feel as much warmth as we do now. After this experience, we will definitely be using VA Home Loans in the future when the time is right.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend

Tommy and his team did an amazing job keeping me up to date each step of the way. Closing was chaotic and he and his team were the most reassuring group of people.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

More Reviews

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