Veterans United made my mom’s home buying process easy. They teamed us up with the best realty company (yay Ethan) and the best concierge team. Everyone answered every question we had and they were professional, knowledgeable, and courteous. They made us feel like family!
I want to give a big shout out to Veterans United and say thank you! You made our family dream come true and made it a reality. In May we started the buying process with a local lender and a few weeks into the process I found out that he was not very familiar with the Va loan process. So I decided to go with Veterans United and boy I'm glad I did. We started the process on June 16th and we closed on July 14th. I had a few obstacles to overcome and the other lender I started with made it look like a very long process but Veterans United took my concerns, listen to me and made the process go smooth. I was a first time home buyer and I had no idea what to expect but Veterans United helped make the America dream come true and now I'm a proud homeowner and boy that sure has a nice ring to it. :) Jon, Ashton and the entire team was wonderful throughout the entire process and again words can't express my thanks and I close this post out by saying keep up the great work. Thank you from the Watts Family.
I will most certainly recommend very highly the United Veterans Company to all concerned...
I felt rushed through the process.
Response from Veterans United
We appreciate your feedback, Christopher, and we apologize if our actions made you feel rushed in any way. One of our many goals is to work on the timeline you provide to meet your expected closing date. We understand we aren't able to back up and slow down at this time, but we hope our sincere apology helps you to know how much we value you. We wish you many happy years in your new home.
I felt very supported throughout the entire process. Veterans United made my first home purchase a dream come true. Every department from the loan officer to the loan concierge worked together like a team to accomplish the mission.
Kayla is exceptional!!! She is on the ball and knows her stuff. I had no clue what was going on in the beginning and she didn’t skip a beat to call me and answer any and all of my questions. Her team is also awesome sauce and willing to help any time. She was always punctual on getting back with me. If Kayla is your loan officer then you’re in great hand and you’ll be a home owner in no time. We closed on my house in less than a month!!!!
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My team was exceptional! They were quick to answer any questions I had and would reach out to me to see how I was doing.
We had a great time dreaming of our home. Because of your help, that dream became a reality. The process was long and stressful but your staff made it simple to manage. So helpful and professional with a touch of human. Thank you VHU!!
Thanks for your guys help. It’s been great.
Overall, we had a great experience with VA Home Plans! In the past with other home loan companies, we didn't feel as much warmth as we do now. After this experience, we will definitely be using VA Home Loans in the future when the time is right.
Tommy and his team did an amazing job keeping me up to date each step of the way. Closing was chaotic and he and his team were the most reassuring group of people.