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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,237 reviews
911 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,237 unfiltered reviews

Starting on Page 4217 of 15,275. Return to Page 1

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Slapping hi-5's to my Dream Team at Veterans United: John Mowrey, Blair Thall, and Kelsey Jasenowski (and anyone else at VU who worked on my behalf)!!! I literally came to know about VU through casual conversation with my sales lady when buying a vehicle back in the summer. Called the VU rep she gave me and that person wasn't available, but since I had John on the phone I proceeded to work with him. The rest is better than history... it was a divine connection! THANK YOU, JOHN (and everyone)! 😁

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Loved working with this company. I had a fantastic experience all around. Everything was smooth quick and up front. Would recommend veterans United to anyone buying a home

headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars

Just had an amazing experience with dealing with the va home loan. Kris, annie and dan were fantastic.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars

Veterans United is great. I would definitely recommend them to anyone looking to purchase a home.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4 out of 5 Stars

STARTING OUT, MY EXPERIENCE WITH VU WAS GREAT! INITIALLY, I BEGAN WORKING WITH JARED AND HE WAS AWESOME. HE WAS VERY PERSONABLE AND WE HAD GREAT CONVERSATION. HE WAS ALWAYS AVAILABLE AND WILLING TO ANSWER ANY QUESTIONS THAT I HAD AND PROVIDE INFORMATION THROUGHOUT THIS PROCESS. KYLE WAS ALSO A GREAT VU CONCIERGE TO WORK WITH. THESE TWO MADE THE PROCESS RELATIVELY EFFORTLESS AND I WOULD ABSOLUTELY WORK WITH THEM AGAIN.MY EXPERIENCE WENT DOWNHILL WHEN MY FILE WAS TRANSFERRED TO ALICE. ALTHOUGH SHE IS VERY NICE, SHE ALWAYS SEEMED TO BE IN A RUSH WHEN WE WERE ON THE PHONE. SHE DIDN'T REALLY LISTEN TO WHAT I WAS SAYING OR THE QUESTIONS I WAS ASKING AND WOULD FREQUENTLY CUT ME OFF MID-SENTENCE, WHICH IS A HUGE PET PEEVE OF MINE. ALSO, WHEN I GOT TO THE CLOSING TABLE, I WAS TOLD THAT I SHOULD HAVE DONE THE WIRE OF THE CLOSING COSTS PRIOR TO THE CLOSING DATE. I DIDN'T KNOW THAT I HAD TO COMPLETE THE WIRE PRIOR THE CLOSING. MY LOAN OFFICER DIDN'T BOTHER TO EXPLAIN THAT INFORMATION TO ME. LUCKILY, I HAD TIME TO GO TO NAVY FEDERAL TO GET A CASHIER'S CHECK BUT THAT SITUATION COULD HAVE TURNED OUT TERRIBLY IF I DIDN'T HAVE A BANK IN THE AREA. IT JUST SEEMS THAT SHE WOULD HAVE CALLED TO GO OVER ALL OF THAT INFORMATION WHEN THE FINAL LOAN DISCLOSURE BECAME AVAILABLE JUST ENSURE WE WERE ON THE SAME PAGE. I WAS GENEROUS AND GAVE HER A 7\10 ABOVE BECAUSE SHE WAS TYPICALLY EXPEDITIOUS TO RESPOND TO TEXTS AND SHE DID A GREAT JOB EXPLAINING BUYING DOWN THE INTEREST RATE VS. PAYING A HIGHER DOWN PAYMENT.MY OVERALL EXPERIENCE WITH VU WASN'T TERRIBLE BUT IT WASN'T THE GREATEST EITHER. I WOULD LOVE TO WORK WITH JARED AND KYLE AGAIN BUT WOULD PREFER NOT TO WORK WITH ALICE IN THE FUTURE SHOULD I CHOOSE TO REFINANCE OR FINANCE ANOTHER PROPERTY THROUGH VU.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars

The team I had at Veterans Untied were nothing short of amazing throughout my whole process! Highly recommend! Thank you all!

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

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5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Loved the process with Veterans United, completely different (in a good way) and easier than my previous home buying. I would highly recommend them to anyone! So happy I used their services.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

I can’t thank Ryan Cannon and his team enough for the amazing assistance they gave me in buying my house!! This is my second loan through Veterans United and I would recommend them to anyone! Amazing job!! Thank you all so much☺️

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

4.5 out of 5 Stars
headshot image of Chad Herron

Loan Officer: Chad Herron

NMLS# 1881964

5 out of 5 Stars

The whole team did absolutely amazing. Shoutout to Glen and Brayden for being so diligent and responding so timely. Both were very articulate and gave us a 200% view of each step throughout the process. Jared definitely put together a great team for our transaction! Kudos!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Brittany was very helpful and patience.

headshot image of Bobby Bryant

Loan Officer: Bobby Bryant

NMLS# 2225562

4.5 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

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Experience first-hand why 364,851 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars

Tim was there for me and my family from the word go he had my back and we where able to get the home that we loved. We had a few hicups along the way but nothing was ever to big to be dealt with. Tim even cared enough to give and after hours phone call if things needed addressed or if good news came in!!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars

All around a pleasant buying experience. Will recommend you to my fellow veterans!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Michael Sprague

Loan Officer: Michael Sprague

NMLS# 2359799

5 out of 5 Stars

THANK YOU ALL DEEPLY

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

These guys had my back from start to finish I am so glad I went with VU

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
headshot image of Daniel Pare

Loan Officer: Daniel Pare

NMLS# 2070441

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