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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,718 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,718 unfiltered reviews

Starting on Page 430 of 14,824. Return to Page 1

5 out of 5 Stars

yes I would recommend VU and I did to my daughter.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

VU made every step incredibly easy and easy to understand. It’s hard not to recommend to anyone willing to listen but will always recommend to any vet/service member looking for a house

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
Photo submission from Hyunshik K.

I would definitely recommend Veterans United to anyone who qualifies for a VA loan. They are the simple choice for those eligible, offering an easy, straightforward process and quick responses at every step. Everything was handled in a streamlined way, and I was able to complete the entire process in less than a month. I highly recommend Veterans United.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Photo submission from Wayne F.

Derek Russell's team is the best. They were on top of the process throughout and were always available for questions that we had no matter how small or big. When we called, they would always get back to us in a matter of minutes not hours.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

Randy and Rachel were very knowledgeable and always there to help!

headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

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5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

I can’t thank Josh, Anthony and the whole team enough for getting me into a house. They made it easy and stress free as possible. I would highly recommend using them for veterans trying to buy a house of their own.
Thank you again for all of your guys help!!

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

The to do list was a great way to transfer data and documents.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars

The team I worked with were excellent from day one. Made the process quick and easy. Kaleb was on top of every thing that came up along with all of his Courteous and profession team Would highly recommend to anyone to call them first.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Photo submission from David M.

Veterans United treated me with more respect for who I was and not how much money I had. They treated me as if I really was their only objective for the day, and they made me feel like I really could own my own home.

headshot image of Juliana Francisco

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

0.5 out of 5 Stars

Would definitely not recommend we had an ok experience until the very end and then it was terrible. If we could have gone through a different company but it would have taken much longer. They lied to us about certain credits they had and tried to back track and tell a different story.

Response from Veterans United

Hi Jason,
I’m sorry to hear your experience took a turn for the worse toward the end of the process. I understand how frustrating it is when you feel the information you were given about credits changes later on. That’s not the kind of experience we want for our borrowers, and I’d like to review your file to understand exactly what happened.

If you’re open to talking, you can reach my team at 1-800-212-5200 or ClientAdvocate@vu.com. We are here from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and if you contact us outside those hours, we’ll get back to you the next business day.

5 out of 5 Stars

A great team and process that helped me through every step of the way to my new home!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Charlie and his team were instrumental in making my dream of becoming a home owner a reality.

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

I highly recommend Veteran's United. I first connected with them through a Facebook Ad and felt like everyone I talked to from then on was a personal friend. They had the knowledge and expertise I lacked on finding and purchasing our home. Everyone was prompt in answering texts or emails or phone messages, and from the beginning I felt safe that they really wanted to help in every way. They let me know I could continue to consider them my team even after our home closed if I had any further questions....ever!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Photo submission from Edelmiro E.

Veterans United is a top notch pro-veteran and military family organization that is staffed by the most professional, proficient, and dedicated financial advisors and personnel in the industry. Continuously demonstrating an unwavering devotion to helping veterans, meeting the customers' financial real estate needs, and in making owning a new home a reality. Thank you for your continued support of our American Soldiers.

headshot image of Bryan Warren

Loan Officer: Bryan Warren

NMLS# 1577443

5 out of 5 Stars

Veterans United made my homebuying experience so great! The process was seamless, everyone on the team was wonderful, and now I’m in a house I love so much faster and easier than I thought!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

The team I worked with was absolutely amazing!! They were able to answer all of my questions. They were very professional, knowledgeable, and very patient with me since I’m a first time home buyer.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

Amazing team ! Recommend this team ar 100%

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

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