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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,017 reviews
743 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,017 unfiltered reviews

Starting on Page 430 of 14,901. Return to Page 1

5 out of 5 Stars
headshot image of Todd Rozanski

Loan Officer: Todd Rozanski

NMLS# 2351874

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Daniele, Brayden, and the entire team were phenomenal. They were professional, thorough and present. They answered every question presented, no matter how trivial. Keep this team together, they get it done.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

The team was exceptional and I am beyond satisfied and grateful for their excellence.
Stephen, Mason, & Kole.Samuel L. Williams

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars

I would recommend them to anybody, did a great job explaining all the details checking in on us to see how things are going. Awesome job.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Photo submission from Wayne F.

Derek Russell's team is the best. They were on top of the process throughout and were always available for questions that we had no matter how small or big. When we called, they would always get back to us in a matter of minutes not hours.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

By far the best experience I have ever had when it came down to such a huge life event for my family. The entire team was professional, knowledgeable, and available whenever I had questions!!!!!!

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

4 out of 5 Stars
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

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5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

4.5 out of 5 Stars

I would recommend you explain the all the numbers. But this is a great process and they are very friendly and knowledgeable. I appreciate the resources that they provided. It was a very nice process.

headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

4 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

4 out of 5 Stars

I think the lender was fair and didn't discriminate. I would probably use them again. Rachel was a nice blocker from Derek P. I don't really know how to answer or rate this since most of my interactions were with Derek P. and were less than positive. I worry about ways Derek P. will try to retaliate against me with off of the information that I have provided to him.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Photo submission from David M.

Veterans United treated me with more respect for who I was and not how much money I had. They treated me as if I really was their only objective for the day, and they made me feel like I really could own my own home.

headshot image of Juliana Francisco

Loan Officer: Juliana Francisco

NMLS# 1126762

4 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

4.5 out of 5 Stars

My only concern is over payment on some of my closing costs that I paid out of pocket

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

everyone was very helpful and easy to work with. There were no problems throughout the entire process

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

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Experience first-hand why 355,149 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Very communicative throughout the process and assisted me every step of the way

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Amazing experience, on top of everything, answered all my questions. Felt valued honestly

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

4.5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Photo submission from Edelmiro E.

Veterans United is a top notch pro-veteran and military family organization that is staffed by the most professional, proficient, and dedicated financial advisors and personnel in the industry. Continuously demonstrating an unwavering devotion to helping veterans, meeting the customers' financial real estate needs, and in making owning a new home a reality. Thank you for your continued support of our American Soldiers.

headshot image of Bryan Warren

Loan Officer: Bryan Warren

NMLS# 1577443

5 out of 5 Stars

Everything thing went great. Matt answered all my questions, explained everything, kept me in the loop. There were no surprises. I will recommend my veteran friends to apply for home loan.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

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