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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,135

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,135 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

4.5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Entire process was great with team’s efficiency and courteousness.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4.5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

I am really glad that I went through this process with veterans united, and all I had to do is find a house and I have no regrets. Again thank you veterans united.

headshot image of Kyle Buettner

Loan Officer: Kyle Buettner

NMLS# 1927309

5 out of 5 Stars
Would Recommend

10/10

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

2.5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

The entire VU team made my experience not only outstanding but an actual joy. I would recommend their services to any Veteran who may have had a poor experience with another lender or just due to their amazing customer relations.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

1 out of 5 Stars

If they ask about personal finance ask for legal paperwork where they need it

Response from Veterans United

Hi George, thank you for providing these details around your loan experience. We are glad that in the end, you were able to obtain home loan financing. Ultimately, it is appropriate to consider how loan approval guidelines are developed and maintained. The discretionary aspects of the loan process can at times provide needed flexibility. We appreciate your perspective and invite you to contact our Client Advocate team directly to continue the conversation.

5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

This was the easiest home purchase ever, and I’ve done four!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

I will recommend Veteran’s United to whoever I know.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4 out of 5 Stars
Would Recommend

Seemed my loan specialist was out of office quit a bit. Once she was out and they had someone fill in for her and instead of her looking at my to do list to see what was done she asked me for the same things which was taking up time because of my job and trying to get things in quick. Most of the team was great.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

3 out of 5 Stars
Would Recommend

I’m just happy to be in our new home!☺️

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

My profound thanks to the entire team that helped me get my home.

headshot image of Julie Maybee

Loan Officer: Julie Maybee

NMLS# 1810144

5 out of 5 Stars
Would Recommend

Veterans United made my home-buying experience so incredibly smooth and stress free. I cannot express enough about how absolutely outstanding the customer service was, how fast and friendly every communication was, and how much Veterans United made purchasing my new home a complete delight. From the professional and courteous service and expert advice, to the many incredible options that were offered for my mortgage; they unquestionably knocked it out of the park. Tim, Diana, Jordan, and the rest of the Veterans United team really went above and beyond to properly inform me every step of the way regarding pre-qualification, contract specifics, the entire underwriting process, all the way to closing. This being my first home purchase, this mortgage lending crew made me feel at ease from the get go. Their super user-friendly website made every transaction for document signing and uploading a breeze. Any stress or anxiety I had going into this experience was immediately calmed by the highly experienced staff and their knowledgeable recommendations and lightning fast correspondence with me and my wife, my real estate agent, Daniel, and the title company. At no time was I left with unanswered questions or feeling concerned about what, when, and how each and every step in the process was going to take place. I would 100% recommend Veterans United to everyone and anyone who is ready to buy a house. The process was so fast and easy that we put an offer to the sellers in on September 19th and closed on October 26th (just 38 days!!!); in a hot seller’s market, I was blown away by how well and expertly detailed Veterans United made sure that I was not left wondering how long it would take to close on my new home purchase. I can’t thank everyone enough for taking stellar care of my wife and I throughout this amazing process. If I could give Veterans United 11 stars, I would do it in a heartbeat.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Veterans United has a great team. Could not be happier with the team that assisted in securing my home loan. Professionals that walk you through every step of the way with attention to detail. Thank you Veterans United for what you do.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

More Reviews

See all 424,135 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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