It was good working with Alec. I did think closing cost just kept going up. Then when you’re at closing you don’t want to stop the process so you just sign…. But closing cost started at like 7k then it was 9k then at closing it came in at 11k so it never went down it just kept going up. So I’m not sure what happened and I really didn’t want to put a roadblock up late in the afternoon when I was finally signing… so I swallowed the expense and signed. For this being for veterans you would think you could get better pricing and better interest rates.
Very helpful team lead by Janeanne Stephens made the entire home shopping, buying and closing easy.
Derek Russell's team is the best. They were on top of the process throughout and were always available for questions that we had no matter how small or big. When we called, they would always get back to us in a matter of minutes not hours.
Buying our home has been an excellent experience. Zach, Dustin, and Meg have been supportive and very easy to work with. I highly recommend Veterans United.
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I bought my home while on deployment, and Rob went above and beyond to make the process smooth and stress-free. Communication was clear and consistent despite time zones, and he explained every step so I always knew what was happening. Rob was proactive, patient, and genuinely cared about making sure I was comfortable with each decision.Buying a home remotely isn’t easy, but Rob handled the details, kept things moving, and made me feel supported the whole way through. If you’re looking for a loan officer who’s reliable, knowledgeable, and truly looks out for you Rob is your guy. I’m incredibly grateful for his help.
Veterans United treated me with more respect for who I was and not how much money I had. They treated me as if I really was their only objective for the day, and they made me feel like I really could own my own home.
So patient with me and took care of everything I needed. Keep up your great works.
Jessica was the best. She was there throughout - answering questions and smoothing problems. Our underwriter was actually over the top and caused a lot of grief. However because of Jessica helping everywhere she could the loan continued relatively smoothly. Because of her, I would return in a heartbeat.
I’m very satisfied with the guidance Melissa Kunkel has provided me. She’s very attentive and promptly responds after every texts/call. Down to Earth and very informative. Thank you Melissa.
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Awsome
I’ve been searching for “my” house for years Chance Mullins has been outstanding. Helping me through all the ups and downs….homes in several states and finally to my new home in Florida. I cannot express how supportive he has been through this whole process
They Did a great job managing everything and keeping me informed about everything that was or were happening.
Veterans United is a top notch pro-veteran and military family organization that is staffed by the most professional, proficient, and dedicated financial advisors and personnel in the industry. Continuously demonstrating an unwavering devotion to helping veterans, meeting the customers' financial real estate needs, and in making owning a new home a reality. Thank you for your continued support of our American Soldiers.
It is a knowledgeable team of people who are very helpful along every step of the way.
The whole mortgage refinancing was so easy. Matt actually contacted me and said the rates dropped and asked if I want to refinance to get a better rate. All went very smooth.
Even though I am not a veteran, Veterans United was very helpful. We were not able to qualify for a home loan when we first started dealing with Veterans United. Do to their persistence, their professionalism, and their expertise, everything worked out. It took
four months, but we were able to get a home loan and we closed on our home last week. We are so grateful.Thank you so much!
Cartha and Gwendolyn Stroud
Everyone in my Veterans United group did a great job. My meaning of group is there were 4 people I could get a hold of if I had questions. Louie and Mike handled the loan and went above and beyond. We had a surprise issue 2 days before closing and we all worked together. The closing was only a day late.
