It was extremely easy to apply and hardly any work on my end had to be done. I was very stress-free and pleased at how fast emails were responded to and at how easy it was as a first-time home buyer. You hear horror stories from friends and family, and this was way beyond great!
Shout out to Shelby''s team. I hope you guys get The best customer service award! You have my vote. For my first time homebuying experience, Man I was stressed...its the hugest purchase the average hard working American persues. I will definitely recommend to any veteran, and if and when the time comes , no doubt would do business again.
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Exceptional customer service. Knowledgeable and helpful all the way through
The Veterans United online application process was quick and seamless. My loan officer, Emily and her assistant, Samantha worked tirelessly to answer all my questions and concerns and always kept me in the loop of my loan progression. Closing was a breeze as well because they had me sign a majority of the documents ahead of time.
If there was a number 11 for overall rating, you would of received it!! Neal and Aaron were always available and very knowledgeable. We have already started spreading the word about the great services from Veteran United.
The team went above and beyond for us to purchase our new house. Thank you so much to all the crew.
Working with Evan M. and his Team was an amazing experience. Everyone was very supportive and the response time was awesome. I found the to do list user friendly and not overwhelming. Jennifer was extremely helpful and was always available when I had questions. I highly recommend Veterans United everyone in my home buying process was phenomenal!
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Exceptional communication, my Loan officer Brad was very quick to respond to any questions or concerns I might have, the app was very handy and easy to use notified me immediately and allow me to upload document securely all in all would definitely do business with again
Amy and her team were outstanding!
They went above and beyond - they were patient, professional and informative.
I want to thank my Loan Team for their help with my condo purchase. Thank you Steve, Codi, Andrew and all who helped in my smooth loan process. I could not be happier. The website process is the best I have ever seen.
We absolutely loved how seamlessly our loan process went, we loved every part of our loan! Even our kids!
I always use veterans united as my go-to lender. Derek Harmon and his team have always helped to make the process as smooth as possible. They see obstacles not walls and are great at problem solving. This is the second time I’ve worked with them and hold onto this specific team’s contact information for the future. If you’re going to use veterans united I recommend contacting Derek Harmon and his team.
Just unbelievable excellent over the top service
