This team knocked it out of the park, not at any moment did I feel that they were not working for me.
ya'll are great! even thru a major hurricane, ya'll helped me help myself, and we kept everything well under my budget numbers, numbers count
I know a good amount of people online say to avoid Veterans United. But I’d have to disagree I tried working with 2 other lenders when I was searching for a house in DFW and another when I decided I’d be moving to Tennessee they were all doing somewhat shady things. I liked that along the way I got to see actual documentation of where the rate was at and a decent estimate for cash to close. Every other lender I worked with would just say things and kind of stall and only tried to send documents when I finally told them I wouldn’t be proceeding with them. Thanks again Veterans United and Emily for all the help throughout the process!
Everything went exceptionally smooth and they were very helpful!
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The team that helped us was amazing. They were professional curtious and ectreamly friendly. Any questions we asked were answered in a timely manner. They were very helpful the entire time from the very start till closing. We would definatly recomend them to any of our friends that might be looking for a house.
I had so many questions the whole way round. There was someone there for me every step of the way to thoroughly help me in this process.
we enjoyed working with everyone thank you for everything.
Austin Rapp and his team are extremely professional, knowledgeable, and easy to work with. Austin demonstrated high levels of professionalism, clear communication, and dedication. I would gladly recommend Veterans United to my family and friends.
Thanks for making my first home-buying experience better!
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Veterans united was great. My loan officer Tyler and the rest of his team were a tremendous help to me during the process. They made it as smooth and easy as possible for me to buy my home. They were also kind enough to even send me a house warming gift. I hope I can work with Tyler and his team again in the future.
Wendy and Rachel are an unstoppable force! Their entire team is absolutely amazing and have been there for all my questions and concerns! I can’t thank them enough!
I was nervous about home buying at first , Jeff explained everything and educated me on the process. I definitely recommend Jeff and his team.
Just a little disappointed with Allie, my original loan officer. It’s not a big deal, but things could have been handled better. My own research, along with AI technology nowadays, estimated that I’d be paying around $2,900 to $3,100 for the property, but Allie sent me an estimate of only $2,700. I ended up with a $3,096 monthly mortgage payment. I understand adjustments for property tax, home insurance etc as this is our second home but it should not be that big of a gap. I leaned toward her estimate because I trusted that she does this for a living versus a non human AI model and Google searches. Ultimately, we love the house, so we still went for it.
Veterans United had me pre-approved for a home loan in three days. They had me in contact with an insurance agent and a real estate agent within a week. Thank you Veterans United.
We love Heidi. She’s nothing but professional and accommodating. Absolutely the best you can have!
Katie was amazing. When I had an issue in closing. I called after your working hours and 10 min later she called me back. She went beyond customer service. I felt like she cared about my concerns. Every time I applied for a house loan with your company. The service gets better and better. I will recommend your services with other veterans I know. Thank you for an easy process and the team you have is amazing. I work for a national company thru the United States and your company is like my Customer service is top priority.
Very helpful and patient they made sure i understood everything at cc all cc ateps cc and i loved the house warming gift they sent. They are very courteous and professional.
