Mr. Roderick Vales was nothing short of absolutely amazing professional dedicated and thorough. My Husband and I would not be in our forever. Home had it not been him in the staff here at Veterans United. Thank you so much, sir. You have made us a proud family for doing business with Veterans United, you continue to be who you are you keep striving for excellence. It’s in you and we are greatly appreciative of you and your staff My Husband and I Warren and Tawana Frazier thank you.
Outstanding customer service. Great communication and seamless technology from start to finish. Very happy with our lender experience.
Brad worked so hard!! Thank you so much.
The team all were supportive and helpful through the process. I appreciate the ease of working with the team!
Outstanding
I would like to recommend letting new buyers know, verbally, how much they should expect to spend before closing on a home, so they can prepare better.
There was a period of no communication, no return emails or calls for days at a time. During this time it was really frustrating.
Response from Veterans United
Hi Jesse,
I’m sorry you were left waiting for answers during your homebuying process. Going days without a response can be incredibly frustrating, especially when you’re trying to keep such an important process moving. I’d like to learn more about your experience. Please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
The process was long and the employees were helpful
I had a great experience with veterans United, Jason and Matthew went above and beyond. We had a home fall through 3 days before closing, but as soon as we found a new one they got things rolling. These guys are great to work with and we are very fortunate to have a team of knowledgeable professionals helping us along the way. Could not be happier with the process and how streamlined it was. This is our second home purchase with veterans united, great work guys.
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Justin ...including the entire team that helped us get where we needed to be was amazing and outstanding explained everything and made sure we understood everything as we went moving forward. All of them are asset to the teams and companies that they work for and with. I would absolutely would recommend anyone to work with them. Justin and the entire team Thank You so much for everything and the time you invested in our family to make us Homeowners.
the whole veteran united team work so well and efficiently together that made my loan and home buying process seamless and easy for us to walk thru.
What a pleasure it was to work with our great team of people at United veterans! They went above and beyond our expectations. We would highly highly recommend them.
Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!
We needed a home fast, and were moving from out of state. It wasn’t a problem for Justin and his team! Every day, no matter what questions or concerns we had, the entire process was smooth, the team was always kind and approachable, and I never had any doubts we were in good hands.
Very helpful and quickly done.
