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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,196

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 428,196 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

Our overall experience was good and things went through smoothly. I believe things would have gone better if everyone was working from the bank and not from home. We really did not like calling people at their home but things well well…

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

My experience VU was so outstanding and smooth sailing in my home purchase process that I would recommend all Veterans to talk to VU first. They have a friendly atmosphere and a hard work dedication to get you the home you are looking for without any waves. Just Smooth Sailing. Thank you VU.

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend

Easy and professional people

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

3.5 out of 5 Stars
Would Recommend

My personal experience was a more difficult process due to the fact of having to prove a source of funds many times over. The communication I felt as though could have been better between Andy and John to me regarding proof of funds. Although they were always professional kind and courteous. They did take care of me I. The end which I’m happy about but the time crunch on closing day was not fun with having to do last minute tasks. Document submission was super easy and user friendly. Stressful and gruesome process but totally worth it.

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend
headshot image of Terry Schoonover

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend
headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

5 out of 5 Stars
Would Recommend
headshot image of Tyler Van Riessen

Loan Officer: Tyler Van Riessen

NMLS# 2101423

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

3.5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

3.5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Words can not express my experience I had with Veteran's United. My loan officer was the best!!!

headshot image of Marcus Frisby

Loan Officer: Marcus Frisby

NMLS# 1709145

3 out of 5 Stars

Only thing good was the rate we locked in. Almost shit our pants the day of closing which was really the day after we were originally supposed to close. Had 45 days to get it right and took every minute of that. Too stressful in the long run. Not handled professionally. Too many cooks spoil the stew. But thanks for getting it done.

Response from Veterans United

Daniel, we thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers. One of our Client Advocate team members is available to speak with you and discuss ways that we can improve for future customers. Please reach out to us for additional support.

4 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Very knowledgeable and professional. Walked me through buying my first home!

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

4.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

4.5 out of 5 Stars
Would Recommend
headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

5 out of 5 Stars
Would Recommend

Both of the Lender and realitor stayed in constant communication concerning my home purchasing. When I had any questions they provided answers.They were professional and provided outsources available for any assistance I needed to help my home purchasing go well. They were p patient with me by waiting until I could make payments. This meant a lot to me. KUDOS!!!

headshot image of Ryan Clearwater

Loan Officer: Ryan Clearwater

NMLS# 2125248

5 out of 5 Stars
Would Recommend
headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend
headshot image of Trent Matteson

Loan Officer: Trent Matteson

NMLS# 2070262

5 out of 5 Stars
Would Recommend

Veterans helping veterans is the best way to go, and veterans United does that in the most professional way possible.

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

More Reviews

See all 428,196 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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