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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,767 reviews
749 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,767 unfiltered reviews

Starting on Page 4441 of 15,059. Return to Page 1

5 out of 5 Stars

I was living on the streets when I called the vet center in Kona. A fellow veteran working there told me about his living in a condo in Kona. "How did you swing that, I asked"? Veterans United was the reply. I'm sitting here in my new home now, only a few months from the loan approval. Veterans United. Give them a chance to help with getting your own home. I'm here to say it will be quick and easy. KM

headshot image of Todd Hirashima

Loan Officer: Todd Hirashima

NMLS# 1031435

5 out of 5 Stars

We alway heard that getting a VA loan was a very slow and painful process, but our experience was a total delight, so glad we chose Veterans United!

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars

We have used veterans united twice and both times were positive experiences! We will definitely use them in the future!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

Veterans United made the process so easy. Even at the beginning they set me up for success. They work so hard for you. It is great to feel like there is a team working for you during this stressful process. They all went far above and beyond to make sure everything went through. Any Veteran could not make a better choice than Veterans United.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
headshot image of Liz Brown

Loan Officer: Liz Brown

NMLS# 2244192

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars

The most positive aspect about my experience with Veterans United was being able to talk with a live person on the phone at any stage of the home buying process. Any messages left were returned within minutes of receipt. The degree of interest shown throughout the process seemed truly genuine. Also, receiving the flag post hanger and the "named" rug were a nice personal addition I didn't expect.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

2.5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

Process was very simple, quick and easy. Being able to do everything vi email and the web made the process very smooth.

headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

0.5 out of 5 Stars

Response from Veterans United

Alexander,

Thanks for your rating. I’m sorry your experience didn't quite meet your expectations. If you'd like to provide any additional feedback, our Client Advocates are here to listen. While we can't change the experience you had, sharing your feedback helps us find new ways to improve our service where it came up short. We hope to talk with you soon and wish you all the best in your new home.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
headshot image of Shannon Cantoni

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

First time buying a home and they made it super easy. Thank you very much for all your help.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

4.5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

4 out of 5 Stars
headshot image of George Eastergard

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Photo submission from Susan T.

Our new home thank you Jamie in Veterans United for helping us and making it possible

headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars

thank you

headshot image of Jarvis Scruggs

Loan Officer: Jarvis Scruggs

NMLS# 2030082

4.5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

4 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

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