I would give our loan officer Elliott a 8. Was never able to speak with her. Always in touch with Mr. Rand.
Veteran United's administrative processes and user friendly interface made the loan process trouble free. They facilitated my loan quickly; with a minimum of interruption of my daily routines. All mortgages should be this easy.
Thank you for your work. They always do a fantastic job and are very professional.
It's always a great experience with this team.
We had heard horror stories about doing a by owner buy and veterans united made it easy to understand and executed everything flawlessly. Would definitely do it again.
Veterans United is the way to go. Not sure if you’ll receive Dawn Plank, Cede White or Ashley Newton(they are the Dream Team)!! But I’m quite sure you’ll receive another phenomenal team that will go above & beyond to help you every step of the way to bring you HOME.
Overall, I give them a 100. Keep up the great work. I appreciate every one of you.
The whole process was explained to me upfront. That took all the stress out of it for me. I had a goal, I knew exactly what I needed to do to reach it, we did it together. Love the experience
Veterans United exemplifies putting the Veteran and their family first. Every step of the process is well thought out which ensures you know what the next steps are and what to expect. We are so confident in the quality of service Veterans United provides that we refer every veteran we know to use them as well. Thank you again for another fantastic experience, we love our new home!
This was my 4th loan with Veterans united and I was treated like a 2nd class citizen.
Response from Veterans United
Thank you for sharing your experience with a member of our client advocate team, Gary. Our commitment to providing excellent service means that your feedback is valuable. We will use your comments to further our ability to help every customer get to the closing table as quickly as possible.
I have to give a shout out to Maureen McDermott Who I will also rated a ten as well I felt comrade among Mr. Maldonado and Ms. McDermott through out the office which I to engaged as well Actually recommend the veteran United home loan
