This company cares about vets! No bullshit, straight shooters.
I was working with another large mortgage company (Loan Depot) before transferring over to Veterans United. Loan Depot did not seem experienced in handling Veterans and their processes were not consistent. I wished I had gone to Veterans United first and avoided unnecessary delays and headaches.
Great company!
If you're a veteran and looking to purchase a home or refinance, do yourself a favor and give Tommy and his team a call. They have went above and beyond to make your dream come true.
Great Service!
Ignore all the negative comments on Facebook about Veterans United. All I can say is have your ducks in a row when you're ready to buy & Veterans United will make the rest happen!
No problems, or real hassles. Everything was handled promptly and very well. Veterans United delivered a very good product and experience.
Sam is an amazing loan specialist. He was always checking in on me as I was going through the hard struggles of finding a home. He was able to guide me through all the requests and always returned calls or emails. He is a top notch guy that makes me happy I chose Veterans United for my new home. I would refer any veteran looking for a quality lender for home buying to Veterans United...
This is the beat service for any veteran looking to buy or refinance a home.
Accomplished the objective albeit without much consideration to our situation as it relates to urgency. We loved VU during our first home purchase which prompted us to use VU again for this purchase... Next time, we'll cast out a net to see who offers a better deal.
Response from Veterans United
Hi Brian, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when unexpected delays occur. Our commitment to serving you is ongoing and we are glad that parts of the experience were positive. It is our goal to improve, so please do not hesitate to contact us if you wish to discuss things further.
Only thing that kept this review from a 10 was the underwriting process. I know it takes a while due to volume, but it got hung up on a tiny issue, that shouldn't have been an issue. Otherwise, no complains.
This is my second time using VU to find a place and they were so consistent with not ever dropping the ball. I’m a happy customer once again, and greatly appreciate their patience and team effort. Two thumbs up 👍 👍🤝
