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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,370 reviews
776 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,370 unfiltered reviews

Starting on Page 455 of 14,913. Return to Page 1

2 out of 5 Stars

Just send all the things I need to do up front. Stop adding things especially the day of closing. Made this home buying experience very stressful.

Response from Veterans United

Hi Jeremiah,
I’m sorry the process felt stressful with last-minute requests. I know that can take away from the excitement of closing. If you’d like to talk more about what happened, please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars

Billy and DK did a fantastic job!!! They kept on top of things and made sure I knew what was going on and what to expect. I would recommend VU for your home buying needs.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

John, Jeremy and Emily were all amazing in their respective roles, they were so on point, never missed a call or an email and they absolutely did their best for me and my family I couldn't be more happy with Veterans United I love our new house! And I wouldn't have it without their help!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

There are many red flags to veterans united, and being skeptical is a valid first response. I was new to this process and could not have been more pleased with the service I received. What you get with this company is a dedicated team that will walk you through each step, and offer more support than you will ever need for buying a home. Not only do they understand the unique needs of veterans but they have the knowledge and specialty of using every advantage in your favor for your hard earned military service. I would gladly reccomend them to any gets unfamiliar with the process, and they are up to date with the technology to make this all accessible from your cell phone.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Photo submission from Joseph S.

This was the first time in my life I have ever felt taken care of. For as stressful as buying a first home can be, Veterans United did everything and then some to help me through the process. I am glad that I went with them.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

4.5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

The entire team was brilliant, informative, professional and timely! Felt as if my great aunt was guiding me the entire time!! Warm, friendly and loving! And a special thanks to Lyndy for "getting her her hands dirty even when it was pouring down raining, lol!!" Thanks again

headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

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5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

Dan was great as usual…this is my third time using Dan and Veterans United to buy a house. I can say with 100% certainty if there is a fourth time I will be back again.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars

Overall it was a good experience. I didn't know a lot about home buying as i have not had that experience in quite awhile. They were very helpful and patient with me.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Photo submission from Jimmy H.

I want to thank Spencer Thompson and his team at Veterans United. It was my first time buying a home and they made everything go very smooth and explained everything in detail that I didn't understand. I can never thank them enough. I would highly recommend Veterans United.

headshot image of Spencer Thompson

Loan Officer: Spencer Thompson

NMLS# 1094723

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Very efficient. Used VU before and will again.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

4.5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

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Experience first-hand why 355,448 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

I wouldn’t want to work with nobody else other than Shawn Hall and his team.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Excellent service from Justin and the team. Nothing but great things to say. Everyone kept us well informed and the whole process was the easiest we’ve ever experienced. 10/10 in every aspect.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Photo submission from Jermaine B.

Great communication and understanding. Speedy process. Carter was very informative and communicated with us through the entire process. Excellent loan officer.

headshot image of Carter Arey

Loan Officer: Carter Arey

NMLS# 1407055

5 out of 5 Stars

Our experience with Veterans United has been nothing short of amazing. From start to finish, the process was smooth, transparent, and far quicker than we ever imagined. Every single person we interacted with treated us with kindness, respect, and professionalism. What could have been a stressful journey became something exciting and empowering thanks to this incredible team. We truly felt supported every step of the way

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

The team i had was amazing from the loan officer to the realtor.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

The process was basically effortless.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

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