Terrible Experience. We’re not proactive in trying to get our home closed on time. Terrible communication. Never heard from the loan officer Jerry even when it was clear that we were frustrated by the one month delay in our closing. Would never recommend veteran’s united to any of our veterans.
Response from Veterans United
Hi Michael,
I’m so sorry to hear how disappointing this experience was for you. A month-long delay and feeling like no one was keeping you informed would be incredibly frustrating, and I regret that you were left without the support you deserved — especially as a veteran. That’s not the kind of experience I want anyone to walk away with from Veterans United.
Please don’t hesitate to reach out if you’d like us to walk through this together. You can connect with my team at 1-800-212-5200 or ClientAdvocate@vu.com.
We are so please with Veterans United! Our team was outstanding! We would highly recommend them to all our friends!
All personnel involved were outstanding and made me feel like family.
I would like to thank VU for the outstanding home buying team assigned to me. Leanna Moss, Kendra Ford, and Debra Johnston are the best. These three ladies were there for me every second of the process and made this the best home buying experience ever. I would recommend VU and their team of professionals to any veteran interested in purchasing a home.
There isn’t enough praise to shout about how absolutely fantastic my first home-buying experience was. Flawless performance, cannot thank the team enough.
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Cody and Jennifer were absolutely wonderful to work with. They were there to help at every corner and every problem we had they quickly fixed them.
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Shannon, Emilee, and our agent Lisa were absolutely wonderful. Couldn't have had a better experience. Thank you!
I would highly recommend Veterans United to anyone buying a home. Chris Campbell and the rest of my team were a joy to work with and made the entire process smooth and easy.
Gsbe is a gentleman through and through! Fantastic, concierge-level service!
