Our home building journey started with Veterans United over 18 months ago. My wife and I had never built before and it wasn't clear to us exactly how to get a VA home loan for this. Shortly after applying, Hunter reached out and explained how to do this. We went through 2 different banks; one for the lot loan and one for the construction loan. In dealing with the other lenders, the contrast between the service we received from Hunter was profound. With the interest rates being so low, the other lenders would speak like they were reading disclaimers at the end of a commercial (very fast) and weren't interested in speaking for more than 5 minutes. Whenever speaking with Hunter, he took the time to ensure we understood everything and never rushed to get us off the phone.Throughout the almost 2 year process, Hunter had regular contact with us. We really thought this was unique as the benefit to Veterans United was further out (than a traditional loan or re-fi). This illustrates Hunter's drive to form relationships rather than mere closing stats. Hunter's level of customer service is superior and at are so happy he was there on our journey!
Thank You to Veterans United and my amazing team! Dream come true for the Deyerle family!
We highly recommend Veterans United, great experience, the team was always there every step of the way . They made the homebuying experience a pleasure and fun for us.
Very professional team . A+++
To All Veterans Seeking To Use Your Home Loan Benefits:
(1) Choose Veterans United
(2) Get & Read/Digest " THE BOOK ON VA LOANS"
(3) Follow the assigned team & the process they prescribe
(4) ENJOY Your Future Home.
THANK YOU & GOD BLESS YOUR EFFORTS!!!
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I want to give a special thank you to Bobby Moss, Meredith Hammer, Megan Brown, and Jesse Arnold. You all not only ensured that we were able to purchase our dream home with such a smooth process, but also assisted us with insuring our property, and setting up our utilities.
Ellen foster is the reason I would never use veteran United again.
Response from Veterans United
Hello Cedric, thank you for letting us know more about your experience. We hope that many parts of the process went well for you aside from the experience you mentioned in your feedback. It is our goal to use your valuable feedback to seek ways to improve our service. We would love the chance to discuss further with you and explore ways that we might improve our customer service in the future.
Veterans United made the process of buying my house simpler than expected. They were very responsive anytime I had questions, and kept me in the loop during the whole process.
This was an easy process, I attempted to work with other lenders and found that it was very stressful. Veterans United made it easy for me to do my refinance. Everything was done with respect and great customer experience.
Veteran United was so helpful. They helped and answered any and all questions along the way no matter how we had.
Thank you too Veterans United, Rachel, and Brayden!!!
We appreciate how helpful everyone has been throughout our home buying process. They made this experience less stressful and as pain free as possible.
