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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,810

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterans United has truly set the standard for what a veteran-focused lender should be. From start to finish, they made the entire homebuying process simple, transparent, and stress-free. Every step was explained clearly, the communication was consistent, and they treated me like more than just another file — they treated me like family.
What stood out most was how veteran-oriented the whole process felt. They understood how VA loans work inside and out, anticipated the hurdles before they happened, and handled everything with professionalism and respect. They really get what it means to serve those who have served.
Between their streamlined system, helpful online portal, and a team that actually follows through on what they say — Veterans United made this experience something I’d recommend to any veteran looking to buy a home. It’s not just a company name; it’s a mission they actually live by.
– Terry P., U.S. Army Combat Veteran

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Scott Hutto and his VU team were available anytime I had a question or concern. They made the home buying process easier and went the extra mile to accommodate the needs of my family. I will use again.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

Everyone is great there! So helpful through everything

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
Photo submission from Kevin L.

My entire home buying experience was phenomenal. It was the definition of great customer service! The personal touch and the caring nature and attitudes of Brian, Stephanie, Keith and Gabby made buying a home a breeze. Having a great team working with you every step of the way made buying a house an amazing experience! Thank you Brian, Stephanie, Keith and Gabby!!

headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Awesome group of professionals to work with

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

From the initial contact to the very end was a good experience. I would HIGHLY recommend any veteran that is thinking of buying a home to go through Veterans United. Everybody involved in the process made sure we had any and all information we needed and made sure we understood every aspect of the process. As far as the real estate agent,we couldn't of asked for a better agent.She was very helpful with getting inspections and appraisals taking care of and everything through out the whole process. Thanks again to Veterans United for making our first home buying experience a pleasant one.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend

Cory made everything go easy. He cared about making things easy for me and my house buying.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Great experience

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
Photo submission from Johnny M.

Thanks for your help, my wife and I love our new home 🏠 🙏🏻🙋‍♂️🏠👍

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Would Recommend

I would absolutely recommend Veterans United because they truly care about the customers they serve and represent. They take the time to listen and explain everything clearly. I appreciate their patience and the way they guided me step by step throughout the process. Their communication was timely, and they made sure all of my questions were answered. Overall, it was a smooth and supportive experience from start to finish.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

2.5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

4.5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Working with Tyson and Matt made the whole experience of being a first time homebuyer a breeze. These two are solid professionals with the skills, knowledge, and patience to make the process simple and understandable for persons who have not been through the process.
Both were skilled and consistent, clear communicators.

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend
Photo submission from Chad R.

Brandi, Zach's assistant did a great job responding to my emails and keeping me informed through out the process of my loan.VU is the best VA lender in the system. Easy process and affordable fees.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
Would Recommend

The veterans united are absolutely 💯 a dream team, that’s exactly what they send me when I started the process, they all have been supporting me in this journey and process for me, my husband always took care of us bying and sale of our home, 🏡 I am older I was overwhelmed but the team coach me every step of the way!
My realtor was amazed how quickly they responded to what ever she needed to make it happen!
Thank you so much for the professional support and help you gave me! God bless you all Rosalia Danniballe 🙏❤️

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Justin was very helpful throughout the whole process and great to work with. His positive attitude helped during the stressful parts.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

Great communication spend time to explain every option and follow up with quick feedback.Really easy to use online app to send documents and team was on top of everything.This was a refinance with them and it was as good as the first time.I would absolutely recommend them to any Vet who wants someone who cares about them.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

More Reviews

See all 441,810 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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