They were very quick and fast, as well as efficient. Levi, Matt, and Kimberly were wonderful to work with! I would get frequent updates on where I’m at with the loan and what is needed to proceed. They really made the process so smooth and less stressful. Will definitely be buying another house with them when I need it.
Service was exceptional, every question was answered quickly.
My entire home buying experience was phenomenal. It was the definition of great customer service! The personal touch and the caring nature and attitudes of Brian, Stephanie, Keith and Gabby made buying a home a breeze. Having a great team working with you every step of the way made buying a house an amazing experience! Thank you Brian, Stephanie, Keith and Gabby!!
Justin Menard my loan officer was above excellence. He was always available, on top of things, knowledgeable and very supportive. He treated me not only as a customer but as a friend and a brother. Absolute great experience with him. Other aspects outside of him such as realtor dropping the ball on issues was another story and that relationship which I discussed with Justin feel very short of being satisfactory. VETERANS UNITED AND JUSTIN were 110 percent to include all members of Justin's team. Thank you Justin and veterans united.
Veterans United helped me buy my first house. I went into this knowing I knew very little about home buying, and the team assisted my spouse and me the whole way through the transaction. We were able to leverage a cashback offer that other banks were offering for 1.75% on the home price as a way to either pay closing costs or to buy down our interest rate. We got lucky and our sellers agreed to pay the closing costs, so we got a great interest rate. If you are thinking about buying a home but you're not sure how to do it, I would recommend reaching out to someone at Veterans United. They will help you out! The only person on our team who was ever short with us was our Loan Coordinator. If there's a way to ask her to be a little kinder and more responsive, then the whole team would be PHENOMENAL!
Thanks for your help, my wife and I love our new home 🏠 🙏🏻🙋♂️🏠👍
Jodi Coons was very patient and understanding, that is to all of our questions no matter how many or what time we contacted her to answer them. She was very sympathetic even when we had to make some financial changes. Also, Richard was very helpful and friendly to us, even when we couldn't reach Jodi. All in all, Veterans United team is truly one of the best patriotic teams we've encountered. God Bless you all. Thanks again for your support.
The loan process through Veterans United was the easiest one we have ever experienced in home buying! Zach Roberts led us through the entire way. Everything was easily submitted online and the ‘to do’ list kept the process moving seamlessly and promptly.
The whole team from VeteransUnited were incredible. From Jessica who got us started to Shawn who finished us out. Not forgetting Dennis, Michel, and everyone else I can't remember at the moment, who were also phenomenal. Everything we wanted explained was broken down into easily understandable terms and ideas that we could actually get ahold of. They were ALL quick, professional, and extremely knowledgeable in their fields.
They made this process dummy proof
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This was the best team that I’ve ever worked with. They got me through this explain to everything along the way and I had a great experience thank you.
Brandi, Zach's assistant did a great job responding to my emails and keeping me informed through out the process of my loan.VU is the best VA lender in the system. Easy process and affordable fees.
Great people. Supremely helpful. Appreciate all the hard work they did to get us into our new home.
Veterans United's online portal was very easy to use and mobile friendly, which was great for when I was away from my computer. The to do list and reminders were user friendly and extremely helpful!
