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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,333

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 428,333 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

The inspections were worth it, saved me a lot of problems! I'm still in disbelief, I'm a homeowner!!!

headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

4 out of 5 Stars
Would Recommend

The process was easy and the the experience was good. Charlie Marshman and Tim Shipman were great and on their game.

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend
headshot image of Micah Yoshimura

Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend

Scott Hutto and his team were on it and helped us get the house we wanted in an extremely hot market and area on acceptable terms and financing. The team's effort and their unique process was efficient and effortless and kept us on track for a successful early close. We are very pleased and would highly recommend.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

Veterans United was by far the best company that provides loans. Even if I wasn't a Veteran I would still use them. I've been a mortgage broker for over 25 years and I can honestly say that I was astounded at the dedication to their clients. They made sure everything was smooth and done with ease. Thank you!

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

3.5 out of 5 Stars

The communication between lender and buyer could definitely be better, especially after closing. I was contacted by Pennymac regarding my first payment to them before I was contacted by VU regarding the first month’s payment being due, which caused another unplanned expense after the process. That combined with the failure to mention that my now ex wife who lives in another state would need to be present during the closing is just frustrating. Needless to say, I would not recommend this company to anyone who does not have a lot of patience, nor will I use it again in the future.

headshot image of Alex Demczak

Loan Officer: Alex Demczak

NMLS# 1559325

4 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

Great experience. Everyone was professional and helpful. One thing I think would have been a good idea early in the process would have been if I had been given a ballpark figure for my closing costs. I wondered several times early in the process whether I was wasting everyone’s time.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Brian and his team were Awesome! They stayed on top of everything literally from the first phone call to closing day. Any questions I had, they had an answer for. My realtor Deb Kelly was just as awesome. She did her job from start to finish and always went the extra mile. Thank you so much Veterans United!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

4.5 out of 5 Stars
Would Recommend
headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

4.5 out of 5 Stars
Would Recommend

Fairly easy process.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend
headshot image of Trent Matteson

Loan Officer: Trent Matteson

NMLS# 2070262

5 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

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5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Again, 10 out of 10, best experience I've had buying anything. they say the house buying process is a very trying time but veterans united made it a breeze.

headshot image of Jon Williams

Loan Officer : Jon Williams

NMLS# 1862561

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

N/A

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

See aforementioned!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Made buying a home easy.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

3 out of 5 Stars
Would Recommend
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Julie Maybee

Loan Officer: Julie Maybee

NMLS# 1810144

More Reviews

See all 428,333 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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