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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,431

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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3
2
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5 out of 5 Stars
Would Recommend
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend
headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

4.5 out of 5 Stars
Would Recommend

I am extremely happy and grateful that I went with Veterans United to purchase my second home. Their entire team was so knowledgeable, helpful and provided me with top tier service and support.In addition, they provided me with a real estate agent that was simply phenomenal.
I knew there was no need to look for another as Shelle Haislip worked so hard to find me literally a perfect new home for me.
The entire team is very dedicated and supportive throughout the entire process.I highly recommend them to all vets or anyone looking for a new home. I couldn’t be more happy as I sit in my new, beautiful home!!
Thanks Veterans United! I’

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Working with veterans united was simply the best mortgage experience I’ve ever had. The communications were timely, professional, and always pleasant. There were no surprises and the whole process was smooth and fast. It was always clear where I was in the process and if something were needed it was communicated clearly and immediately. This team helped make a dream come true and it felt like I was working with close friends throughout.

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

3.5 out of 5 Stars
Would Recommend

The home inspector didn’t do a good job. There are things that we’re supposed to be fixed from the first inspection but we’re not fixed and over looked during the final inspection. I.e. broken window missing glass, mice in the home…

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

I had always dreamed of owning my own home and had almost given up on that dream. But with God, Veterans United and everyone we worked with, that dream has finally become a reality. Thank you so much for making this veterans dream come true.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend

Exceptional, top-notch team! Highly recommend for other veteran buyers. Thank you all!!!! We love our new house.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

thanks for helping veterans obtain their dreams!!!!!

headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars
Would Recommend

Second time using Veterans United to purchase a home. Great people to work with and guided me through the whole process with ease. They even gave us ideas to lower our interest rates! Will definitely use them again.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

With Stacy we had a great experience. She listened to our needs and goals and put that into a real life situation with numbers. We loved using the portal! With the "To-do" list and everything being in one place for reference was incredibly helpful. It's so easy to get lost in email threads, so this made all the back and forth with communications and documents so much easier.
All the team members were also very helpful as they supported us through the journey of this home purchase.
Overall it was a very good experience working with Veterans United. Thank you!

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

4 out of 5 Stars
Would Recommend
headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Super easy, quick process. The MyVU app is excellent. I was informed every step of the way and the e-signing made everything super quick and convenient, especially at closing. It only took us 10 minutes! Great rates, low fees, and my loan team was responsive and proactive. Really happy with my loan service, and I love my new home!

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

I start out dealing with three lenders and one even cost me $212.00 to start an application. Within the first week it became abundantly clear the Veterans United was far superior to the others. Without a doubt I made the right choice sticking with Veterans United!!

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

I could cry. Trying to buy a home alone, as disabled veteran, single mother, across the country seemed like I was going up against insurmountable odds. But here I am with the keys to my new future in my hand. This team fought for me and fought for the best for me. Each person in this team dealt with me with great respect and patience; even when I was short on my own. I am so grateful to have this home that feels so safe and a town that is so beautiful and getting to meet new friends along the way. I am over excited about our new lives here and I really have you all to thank. I could absolutely not have done this alone without you yall are welcome over for cookies anytime; you're family now.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

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4.5 out of 5 Stars
Would Recommend

All in all a really good experience. Easy to work with and friendly, knowledgeable staff. The promotional side gets a bit much with email after email softly pushing other services. Good personal touch with the reps though, so if I had to delete a few extra emails, it wasn't the end of the world.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
Would Recommend
headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend

I told Tyler on the phone, I don’t buy homes for a living so this process is confusing at times to me. His team was with me the entire way, always responsive and willing to explain things to keep me informed. I can’t “Thank” them enough!!!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

The whole team that helped me was outstanding.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend

The process was easy, lots of help from the beginning to the end.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Molly Winkle

Loan Officer: Molly Winkle

NMLS# 1051728

More Reviews

See all 383,431 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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