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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,132

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

This was by far the easiest home buying experience. The team took amazing care of us. It feels wonderful to have such peace of mind after such a monumental purchase- Attention to detail and genuine customer-based service was at the forefront of everything that Veteran's United did. This is our second home-buying experience with VU. If we ever need to buy in the future, we know just where to turn. Thank you!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

We had a lot to do and did it like a team. Thanks again for all your help Ryan, I could not have done this without your expertise.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

My wife, and I feel extremely blessed for this team, as they were all amazing. All information was relayed and every question was answered in great detail… We were never left in the dark. If I could do this process all over again I would not change a thing. Thank you.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Veterans United made this entire process beyond easy. Buying a new house with your cellphone seems like something of the future, but your assigned team of experts make the process so simple and straightforward. My agent Tina was very competent regarding her craft, and truly fought for me to get the best deal possible. Our conversations were always enjoyable, understandable, and informative. My loan officer Madison was beyond impressive as she worked through the numbers and fine print, making closing on this home easy as can be. And Deloris helped me consider everything post closing that has truly set myself and my house up for success in the future. By using Veterans United, I ensure that your home buying process will be easy going regarding paperwork on their end, and that you can purchase a home solely using your cell phone. To all my Veterans and LEOs of the world, do yourself a favor and use Veterans United. You’ve earned this privilege, so use them when it comes to living your new American Dream.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Anthony Tewogbade

Loan Officer: Anthony Tewogbade

NMLS# 1860190

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Fantastic group of people!! Made the home buying process easy and less stressful

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

4.5 out of 5 Stars
Would Recommend
headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

I am so impressed and grateful with the team. Great communication throughout the process and they worked hard to ensure I was able to buy a home within my budget. I cannot say enough good things about my experience.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

2 out of 5 Stars

Very frustrating. My wife went through 2 reams of paper

Response from Veterans United

Hi Joseph,

I hear you—no one wants to feel buried in paperwork, and I’m sorry this process was so frustrating for you and your wife. We know homebuying comes with a lot of documents, but it shouldn’t feel overwhelming. I’d love for my client advocate team to hear more about what happened so we can look into it. If you’re open to chatting, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend

Amazing people to work with. Went above and beyond for me in every aspect and I couldn’t appreciate it more.

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Would Recommend

Veterans United did have the best Refinance Interest rates and excellent customer service from my loan team.
I was shopping for the best rate and other lenders did encourage me to stay with the refinance packet/interest that Veterans United put together for my financial needs.Job Well Done!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Since yall didn't ask about the other member of the team, I'll add him here. Drew was an absolute asset. He worked with my realtor and my job to get things handled like a boss. He was able to answer any question I threw his way and he made the whole process so much easier. The whole team was fantastic. They all worked together like a well oiled machine. On top of everything, they sent us a really nice home warming gift set that we loved, I, for one, especially appreciated the caramel popcorn, which I have already looked up and will definitely order more of. Seriously, thank you all for everything you've done, we truelly appreciate it.Scott and Ashley

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Chris and Ben were very professional and obliging in there help for this loan and our entry into home ownership. I could not ask for a more competent team. Thanks for your great attention to details making this a very smooth transition from renting to home ownership.
Ken and Ren

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend

Our loan officer, Michael Schneider was truly amazing! He was extremely responsive, helpful, friendly, and made our first time purchasing a house truly enjoyable! I can’t say enough good things about Michael and his team. I would absolutely recommend working with Veterans United.

headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend

Craig did amazing! He showed us the ropes and made our first home buying experience a breeze! If there were Any hurdles along the way he made sure to find a smooth way around them. Thank you so much!!

headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

4.5 out of 5 Stars
Would Recommend

It has been my distinct pleasure to collaborate with such a distinguished group of individuals.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

I have utilized Veterans United twice now and both times I was treated excellently and the process was flawless.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

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5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

The whole entire team helping me through the process were all very knowledgeable and professional. They made the entire process simple and stress free!

headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

I love VU. I will always use VU. Thank you so much.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Everyone on the team made the home buying process very easy and stress free. I would definitely recommend the VA for home buying.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Micah is exceptionally thorough. He is knowledgeable, courteous and represents your company very well.

headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

More Reviews

See all 428,132 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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