Veterans United is as easy of a process as it gets with very professional and knowledgeable loan teams. The website makes the entire home buying process super simple and gives you everything you need at your fingertips. I absolutely loved my experience with my loan team through Veterans United and plan on being a lifelong customer and referral sponsor! Thank you again Veterans United!
Our loan coordinator was unresponsive on many of the days we were trying to contact him. We were supposed to close on September the 10th but didn't hear from the loan coordinator or loan specialist that day. They ignored our realtor and us despite us calling and emailing multiple times. We closed on September 15th primarily because our realtor was able to coordinate with someone more senior than our assigned loan team.
Response from Veterans United
Hi Nicholas, your honest feedback is valuable and we thank you for sharing your voice with us. A member of our Client Advocate is availble to discuss your experience directly. It is our goal to provide expert and reliable communication through a dedicated Loan Coordinator. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
This team has your back all the way
They have taken a long and sometimes confusing process and made it a low stress friendly visit . I would recommend them anyone friends and family
Thank you so much!!!
I will definitely refer Veterans United Home Loans. They surpassed my expectations!
Thank you Bert and team for helping me purchase my first home!
They make it so easy to log into your secure site and download necessary paperwork. Never gave done it like this, but I liked it! Great job you guys
I want to start by saying my entire experience with veterans United was extremely exceptional. Everyone on my loan team went above and beyond to ensure my experience through the purchase of my first home was fast, professional and effective! I want to say thank you again to my loan team for their utmost professionalism and sincerity. I would most definitely recommend the great service of veterans United to any veteran.Thank you all,
Zachary
I'm very thankful we used veterans united in our home buying process. The whole team was outstanding & we are very happy customers!
Ready to see for yourself?
Experience first-hand why 341,086 homeowners give us a perfect score!
I have bought and sold a dozen homes since 1972. It's only gotten harder with each one, since the first in 1972. Jamie and Jared know their craft and spare no effort in getting it done.
Please make sure you have at lease $5,000 to start a va loan. Cost not told up front usually $0 down to us is $o cost, but doesn't include appraisal, earnest money,inspection, Re-inspection if dont pass, closing cash.
I would not recommend Veterans United after buying 2 homes with them. When I bought my first home with a VA Loan It was the most seamless process, when I bought with a conventional loan I became a second class customer.
Response from Veterans United
Thomas, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
