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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

422,537

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 422,537 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Nick & Amanda were always quick to respond by phone or email which made this a great experience from start to finish

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

Veterans United Jason Crone is excellent 🎉🙏
Mr. Crone is amazingly organized, focused, integrating his tools, communicating superbly, very timely, amazingly attentive. Thank God for Jason Crone.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend

The loan team was normally very quick to respond to my issues or questions. The realtor that they selected for me was excellent. I would recommend them to anyone.

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

My husband who is the Veteran and I just completed a refinance with Veterans United Home Loans and I will be completely honest about our experience with Veterans United. Our situation was unique. We were self-employed and home based. That in itself was part of a challenge and adding that we had some debt and had years ago co-signed some of our daughters student loans made our path to success rocky. But we got lucky. We got Don Smith for our Loan Officer. Don Smith is a rare individual who will go more than the extra mile for you as he did for us. We admit, we spent several months in this rocky process but I assure you it is a far smoother ride for most people because Veterans United does CARE about veterans and their families. So if you have no particular circumstances you won't find a faster, easier, more comforting company to deal with than Veterans United. But if you are like us and do have some issues to iron out, then Veterans United is one of the very few companies that will actually help you get your home or refinance. We had gone to many other companies prior to Veterans United who turned a cold shoulder to us and our unique situation so we know how special Veterans United is. All along the journey, Don Smith stayed the course with us, guiding us, teaching us, and helping us overcome hurdles and in the end we were approved and we closed one day before my birthday which was a SWEET birthday present. Getting a mortgage or a refinance is not for the weak of heart but If you want an experience with a mortgage company that leaves you HAPPY and RELIEVED in the end , call Don Smith at 1-800-814-1103 ext.2909 and tell him Patty sent you. You will see for yourself the difference that United Veterans is over most other mortgage companies.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend

They are always there for you, you dont have to worry about anything

headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

This was an outstanding experience very easy very streamlined the individuals knew their job they were very professional and courteous they made this the easiest refinance I’ve ever done. Thank you all so much

headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Very professional and we would not hesitate using their service again.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

4 out of 5 Stars
Would Recommend
headshot image of Jon Deal

Loan Officer: Jon Deal

NMLS# 1665569

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Thanks Veteran United

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

4 out of 5 Stars
Would Recommend

A representative came to the house to do the closing and signing of the documents. Very unfriendly.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

First of all, let me assure you, that you have made the right decision in choosing VU to help you in purchasing your new home. VU will guide you every step of the way. The lenders are your biggest cheerleaders, they really want you to succeed in you home purchase, so follow their guidelines, and you, too, can and will be homeowners!

headshot image of Tyler Billington

Loan Officer: Tyler Billington

NMLS# 361376

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5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

More Reviews

See all 422,537 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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