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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

431,394

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 431,394 unfiltered, unedited reviews

Starting on Page 48 of 14308. Return to Page 1 »

4.5 out of 5 Stars
Would Recommend

Only problem with loan process was never ending request for forms. All worked out but loan approved in time expected.

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Professionalism and expertise are key words in describing my experience with VU. Highly recommend for Veteran first-time homebuyers.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

This is an All Star team. Professional, proactive, personable and exceptionally competent. 10 stars out of 5.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
Photo submission from Cassandra D.

Thank you Veterans United, Chelsea Browner & My Team for helping make our dream a reality.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend

We have had the best experience in home buying, I could not imagine a better company to guide us through this. Not only Greg Hines, but Cara Belcher and the whole team we had were amazing

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend

I don’t write many reviews, but I’d feel wrong not saying something about Colin Park. Buying a home—especially using a VA loan—can be a stressful, emotional, and confusing process. There were moments when I doubted whether it would even happen for me. But Colin walked with me every step of the way, and I honestly couldn’t have asked for a better loan officer.From the jump, Colin made things feel personal. He didn’t treat me like just another client in a queue. He took the time to understand my situation, my goals, and even the stuff I was nervous to say out loud. There were moments where I was overwhelmed, unsure, even tired of the process—and Colin kept showing up. He explained things clearly, gave honest answers (even when they weren’t what I wanted to hear), and never once pressured me to rush anything.What I appreciated most was how present he was. Whether it was a late-night email, an early morning text, or jumping on the phone during his off hours—Colin was always there. He made me feel like I mattered. I wasn’t just buying a house; I was stepping into something new for myself and my future, and he treated that with the care and respect it deserved.There were a few critical points where the process could’ve gone sideways—small hiccups, tight deadlines—but Colin was calm, focused, and on top of every detail. I trusted him completely, and that’s not something I say lightly.When I finally closed, it wasn’t just a “we made it” moment—it felt like the end of a journey I had a real teammate on. That’s what Colin was. Not just a loan officer. A teammate. An advocate.I also want to give a big shoutout to Tyler, the loan coordinator, who was an absolute rock behind the scenes. Tyler kept everything moving—documents, deadlines, follow-ups—without ever making it feel overwhelming. Anytime I had a question, even the small ones, he answered quickly and clearly, never making me feel like a burden. He was organized, professional, and incredibly patient, especially when I needed extra clarification or had to resubmit things. It’s clear he takes pride in his work, and that made a huge difference. Behind every smooth loan process, there’s someone quietly making it all happen—and for me, that was Tyler. Grateful doesn’t even cover it.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Ryan and his team were phenomenal! Excellent communicators who worked very hard to make our loan happen. Definitely highly recommend!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

This was by far the smoothest house-buying process we've ever experienced. From Susan, the realtor, to Matt and CJ on the loan team. Everyone was outstanding!

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend

Wes and the team were great! We really appreciated their hard work to close in time and to keep us informed throughout the process. This is the 2nd time we have worked with Wes and team, and we look forward to the next time!

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

Every step in loan application and getting -pre approved and making offer on home and then everything went as what veterans united said it would and closed in 23 days

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
Photo submission from Joseph S.

The whole Veterans United team was the best. I will always go through Veterans United before anywhere else.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Everyone I worked with during the process of getting our new home was awesome. They made the process as easy and simple as it can be. We couldn’t be happier

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Veterans United is very straightforward and knowledgeable on how everything works. Highly recommend.

headshot image of Micah Yoshimura

Senior Loan Officer: Micah Yoshimura

NMLS# 459383

5 out of 5 Stars
Would Recommend

Jordan and his team were amazing. They helped with the entire process and did great work. I am very happy with their assistance and would highly recommend their services.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

4 out of 5 Stars
Would Recommend
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

0.5 out of 5 Stars

My file was passed around to many people and nobody fixed the issues after I presented them. I didnt feel appreciated after I closed.

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

4.5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

4.5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend
Photo submission from Earl S.

Thank you to Aaron and my whole team with Veterans United for such an easy loan process!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

More Reviews

See all 431,394 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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