Thank you Bobby and Allen for all you had to put up with to get us this loan?
Too many people to deal with, closing slipped by a week and a half causing me to stay in a hotel for over a week with a handicap son
Response from Veterans United
Hey Maurice,
I’m so sorry to hear about your experience. Having to coordinate with multiple people can already feel overwhelming, and I understand how much harder that was with your closing delayed by more than a week. I can only imagine how stressful it must have been to stay in a hotel that long, especially while caring for your son. That’s not the experience we want for our borrowers.
I’d like for my team to have the opportunity to review your file to better understand what caused the delay and see if there’s anything we can learn from it. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. Central Time, Monday through Friday.
My Veterans United Team was outstanding. Thank you to Tony, Nicky, and Alix for the quick and straightforward home buying experience!
Overall, a great experience. Lisa helped through every step of the process, and everyone was nice, patient, and very professional. She made the "first home owner" experience amazing. She was very patient with the millions of questions we asked. I would go through Veterans United again!
These folks took great care if me and worked with me as I am very electronically challenged.
From the moment I called Veterans United and throughout the entirety of the process Jeff Gilkerson was there to make the process easier. I'm very grateful to have Jeff and the rest of the team that assisted by my side while buying my first home.
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The experience was outstanding very helpful and everyone i commicated with was so nice, they treated me like family
Mark is very punctual,Honest and very Helpful! Very easy to work with.Thank you for all your help!
There were a few times where I had trouble reaching someone about questions. But I believe that to be because it was around the holiday (July 4th). Overall the team did great. We loved that they remembered details about our selves and included them in a great house warming gift box.
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Brian Flanigan was a great help! Always helped whenever needed!!This man deserves a raise! 10/10
The team helped us understand the next step all the way through the process. They were very helpful.
Veterans United is the way to go.
Great service Danielle’s office awesome and Leanne
Veterans united made the whole process so simple! They answered all my questions and were able to get me into the perfect home for my family and I! I would highly recommend them to anyone trying to buy a home! 10/10!!
Smooth and easy process
