Ryan and his team are extremely communicative - explaining important details and providing timely insight when needed.
For the most part it was a great experience working with Veterans United. Celina and Lindsay were a great team and made sure that everything went smoothly. My one criticism is that the underwriters should ask for all the information up front not piecemeal or there should be at least some notification that they need new information. There were times when I thought I had everything in and then I would get a message from Lindsay saying there's been something in my VU to-do list for days. Other than that great!
The team from Veterans United that helped me out was phenomenal. This was my first home buying process, so I thought it was going to be terribly overwhelming. But it was not even close to overwhelming due to the team that helped me out. They were always there to answer any and all questions that I had and they answered me back in a timely manner.
I believe the best thing was the lack of feeling stressed. Veterans United and especially the great people working on my loan made every aspect easy and always came off very friendly and approachable. I knew that if any type of question came up, Ryan Herman would be there to answer as well as the rest of the team. You guys made this experience a one-of-a-kind memory for not only myself but my son as well.
Thanks Matt and Chad for making this happen, and making it easy!
Cory was excellent to work with !!!
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Amazing team wonderful people and the most caring service
Mis Bailey is just awesome . Could not have gotten through the process without her. She is the employee ever employer needs. Just wonderfully. You are blessed to have here
These guys are the very best I've ever worked with! I will do ALL my future business with VU and recommend to everyone I know to call them FIRST if you need a mortgage! Mike is dedicated, fast, efficient, and will give you an honest, no-BS answer. He will go above and beyond to make sure things go right. He was still sending me documents at 11pm on a Friday night trying to help me out of an emergency situation, whereas my previous lender took 7 days vacation and came back a week before closing to tell me he couldn't do what Team Mange knocked out in record time!
The team was great
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Very professional and extra special help and support. Carter gave us lots of encouragement and fantastic guidance. So very patient and kind.
Steve and team were great to work with from the beginning when working with Stacy last August to completion. A shout out to Steve, Ryan, Stacy, Lee Ann, Bae & Delores.
