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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,193

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 424,193 unfiltered, unedited reviews

Starting on Page 4897 of 14069. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

5 out of 5 Stars
Would Recommend

We really appreciate all that the team has done, they were all so helpful, kind, and knowledgeable. It made our process easy.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Veterans United is really there to help Military families get that loan so they can find there forever homes. They won't let you down and the process was not only smooth but fast. Thanks again!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend
headshot image of Winsor Cooper III

Loan Officer: Winsor Cooper III

NMLS# 317950

1.5 out of 5 Stars

I asked the same question for over a week and never got a call back. Then I finally got through and not just an answering machine and they told me "they don't know they'll call me back" and never did.

Response from Veterans United

Caleb, thank you for taking time out of your day to share this information. It is our goal to provide expert and reliable communication and if we missed the mark, we certainly want to know so we may correct that as soon as possible. We can research and learn from your experience to find out and correct what may have prevented the process from getting back on track. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way.

5 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Best team ever!!!!!!!!!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

4.5 out of 5 Stars
Would Recommend
headshot image of Jamie Taylor

Loan Officer: Jamie Taylor

NMLS# 1951495

3 out of 5 Stars

Relocating to a new place is already hectic and coming from overseas makes things worse not being on the same page. Make things worse my closing date was delayed due to someone not inputting my correct last two places I lived and I was told my credit was frozen. I called the credit union and the customer service spoke with the loan officer to confirm what I provided was accurate but still delayed until the correct addresses were inputted. I received documents to sign 5 minutes before closing. Nightmare.

Response from Veterans United

Hi Deforest, we appreciate hearing from you and wanted to take a moment to follow up on your comments. While we do not take responsibility for third party actions, it was beneficial to explore this topic further with you. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Veterans United does not directly control the majority of these costs like taxes and insurance, and it is expected that earlier cost estimates will differ from final closing numbers. It is our goal to be there for you every step of the way to explain and demonstrate all changes. We appreciate your calling attention to this aspect and will always be available if you wish to discuss in greater detail.

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4.5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Great service

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Great experience!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Ok

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Very good service, great people, great to work with.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

4 out of 5 Stars
Would Recommend

VA has benefits, there is no doubt
they are very thorough and sometimes that feels a little intense. but i presume its necessary

headshot image of Jamie Taylor

Loan Officer: Jamie Taylor

NMLS# 1951495

More Reviews

See all 424,193 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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