VU made the home buying process less stressful and provide awesome support every step of the way.
My experience working with Veterans United was a very pleasant and smooth process.
I was very pleased with my overall home buying experience. Everyone was helpful, answering all our questions. Thank you all!! My wife and I are so grateful to everyone at Veterans United!!
We would definitely use VU again! The process was simple, easy to understand and we loved the ease of loading the documents into the portal.
Chelsea and Anthony made our first home buying experience possible. Thank you.
The overall process was horrible, I responded to all request of me, and completed all paperwork in a timely manner, but I did not receive the same courtesy when it came to correspondence from Jenny, I was notified 4 days prior to anticipated closing that is was not possible, and could not be given a closing date. Jenny just seemed to not really care. Rob on the other hand was great, he did all he could to help
Response from Veterans United
Anthony, it is important for us to understand your point of view and promote mutual understanding and we appreciate your calling attention to this aspect. Thank you for providing direct feedback and giving us an opportunity to speak with you further to review the events leading up to your closing. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Your comments allow our Client Advocate team to research further for learning opportunities. We are always looking for ways to prevent issues and create an outstanding customer experience. If you wish to connect with us, please do not hesitate to reach out for support.
I highly recommend Veterans United. My experience was absolutely positive.
I was thoroughly impressed with the level of attentiveness I received. All my questions were answered promptly and fully.
I have bought/refinanced my home with Veteran's United and it has been easy and smooth experience. There was no hidden agendas and any questions I had were answered promptly and efficiently. I would recommend Veteran's United.
It's easy to see why Veterans United is the leading lender for veterans! Our loan specialist truly has a servant's heart for helping veterans.
The experience has left us feeling like we mattered and Veterans United people and processes are Exceptional!
There isn’t a spot, or at least I didn’t see it, But I also want to give a huge thank you to Matthew Gandlmayr. If Daniel was unable to reach the phone at the time Matthew was always there to answer and help out. He always had the answer to any questions that I had, and if he didn’t he would let me know and then find that answer. Rather than just telling me “what I would want to hear”. I appreciate dearly everything he’s done as well to help me close on this house.
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My Veterans United Team included and mortgage consultant, underwriter, concierge and many others. Every single individual responded immediately with any questions or concerns I had. They were flexible and met every one of my requests, including going from VA loan to conventional and back to VA. I cannot say enough good things about the team!
I recommend Veterans United Home Loans. Your team will take care of you and help you through the entire process
