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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

429,410

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 429,410 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Simply put… you’re in excellent hands! Sit back and enjoy the smooth ride!

headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Austin Jones

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars
Would Recommend
headshot image of Isabella Beard

Loan Officer: Isabella Beard

NMLS# 2026829

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Mike Farris

Loan Officer: Mike Farris

NMLS# 1881776

5 out of 5 Stars
Would Recommend

I would like to recognize Jeff Ferguson & Shan Shauffler for the efforts on my Cash-out, VA refi. This loan took over a year to close, my fault NOT theirs, and thru it all they never quit, gave up or pushed me to the back burner. They answered & returned my calls in a very timely manner and if they didn't have the answer, which was rare, they would find out and get back to me. I ran into some medical issues which quickly became life and death and needed to escalate the closing date and they did that in a couple of days. Through it all they were right with me even when they were sick, or had other pressing issues. I really can't say enough about this team. They even sent me a very nice personalized gift. If the rest of Veterans United is represented by Jeff & Shan then the company will have no problems. I just hope that they get to explain this closing/situation to people further up the ladder, i'm sure they would be rewarded. Again thank you guys from the bottom of our hearts....Paul & Sue Buckley....

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

I am please with VU's refi process. It was painless.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Veterans United was very accommodating to our needs when buying our first home. They were very prompt in answering our questions and fast about getting us approved!

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Perfect professional.The best.

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

4 out of 5 Stars
Would Recommend
headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

George and Kelly facilitated my move and were able to work through a very difficult situation, due to my self employed status. My family is safe and happy in a beautiful home, and I owe that outcome to George.

headshot image of George Eastergard

Loan Officer: George Eastergard

NMLS# 1446649

4.5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

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5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Kendra Ford

Loan Officer: Kendra Ford

NMLS# 1145504

4.5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

Great service every step of the way.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Amazing experience!
This is the fifth time I deal with a mortgage lender and by far the most positive experience!
I wish I’ve found Veterans United much sooner.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

We also appreciate the client advocate service, which is helping us with an issue that came up with the payoff of our previous lender. Although not Veterans United's fault or error on their part at all, it was very nice of them to step in and help resolve the issue. We really appreciate that and that made the experience with Veterans United even better than we thought.Thank you!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

More Reviews

See all 429,410 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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