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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,335

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 428,335 unfiltered, unedited reviews

Starting on Page 4969 of 14207. Return to Page 1 »

2.5 out of 5 Stars
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

GREAT TEAM , GREAT COMPANY..........!!!!!!!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

People that care about ending homelessness among veterans.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

The whole team was great at keeping me connected with the process. Although my time with them was prolonged, for reasons not associated with the loan process, VU made everything on their end super easy! I was surprised at how little I needed to do. VU is going to be such a great choice if using the VA Loan.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend
headshot image of Brian Becker

Loan Officer: Brian Becker

NMLS# 1486502

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

4 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

4.5 out of 5 Stars
Would Recommend
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

3 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Everyone I came in contact with during the entire process was easy to work with and did a great job. Shout out to Lauren Goldberg who helped a ton toward the end to get the job done!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

4 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

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5 out of 5 Stars
Would Recommend

great service throughout

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

The Home Mortgage Loan Process is Stressful, but the Team at Veterans United made it all work out. My wife and I ended up with a great home.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Ella was great with my wife and I from the start. She did a great job with explaining the to-do items that we were not sure of. I would recommend a friend or family members that may be looking to purchase a home here in Washington. Thanks you, Ella.

headshot image of Ella Owens

Loan Officer: Ella Owens

NMLS# 89597

1.5 out of 5 Stars

Personally I believe that the majority of VU makes the home buying experience simplified. Which was great. However the part that shouldn’t be difficult for whatever reason was. Getting in contact with my loan team was a hassle, getting calls back hardly happened. My realtor also never got calls returned. The most stressful part was dealing with the loan team. Any time I was asked to reach out I would say I doubt I’ll get a response but I’ll try. That’s my honest review.

Response from Veterans United

Thank you for sharing, Andrew. A member of our Client Advocate team will be researching this further to determine how we may improve our service for future clients and does remain available to discuss. If you would like to further share your experience with our team we would value the opportunity to learn more. While we cannot change the experience you had we are committed to accountability and furthering our ability to provide an outstanding client experience and discuss ways that we might improve. Thank you for sharing your voice and valuable feedback.

5 out of 5 Stars
Would Recommend
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

4 out of 5 Stars
Would Recommend
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Veterans United Home Loans took the time to answer every question I had and helped me find the right path for my family. Spectacular communication and delightful representatives.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

More Reviews

See all 428,335 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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