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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,802 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,802 unfiltered reviews

Starting on Page 498 of 14,894. Return to Page 1

5 out of 5 Stars
headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

4 out of 5 Stars

The closing was tough
Confused by dates given between realtor and VU.
Also we were both literally unavailable and had to make concessions … no alternatives were given.
Remote notary went well.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars

Very helpful and friendly.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Great job in unison could’ve not asked for better service

headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars

The team was perfect, Chace and his team helped out so much. Being a first time home buyer they explained everything perfectly and detailed to better help understanding the process

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Exceptional in every way through the process!

headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

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5 out of 5 Stars

In the end I was so very grateful for the way they constantly asked for more things on the to do list. It seemed like every time I turned around they were adding something that I thought I had already sent. But in the end, their due diligence definitely paid off and I am very grateful for that so thank you very much.

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars

Highly professional and prompt team. Justin’s team handled and explained everything that came up during our process.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

The whole process was super smooth and stress free. The whole team was very knowledgeable and Ty did a wonderful job of keeping us informed. Thanks again!Sincerely
Cory & Mandee

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Made the home buying process very easy for a first time buyer. Alex and his team were awesome! Always there to answer any questions I had.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

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Experience first-hand why 354,961 homeowners give us a perfect score!

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4.5 out of 5 Stars

Mostly good just had some trouble with other agencies and keeping everything together communication wise.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

3 out of 5 Stars

Overall good i would recommend a smaller team so the veteran isn't overwhelmed

Response from Veterans United

Hi Neil,
Thank you for your feedback and for sharing that your overall experience was good. I appreciate your suggestion about having a smaller team to help make the process feel less overwhelming. Insights like yours help us improve the way we serve veterans and their families.

If you ever have more ideas or want to share specifics, I’d be happy to hear from you at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is here from 9 a.m. to 5 p.m. Central Time, Monday through Friday.

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Outstanding

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars

What a great team!

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars

Awesome individuals that take care of every aspect of buying a home, and every decision is up to you!

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of James Browning III

Branch Manager: James Browning III

NMLS# 1884028

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