Everyone was extremely helpful and professional. They answered all questions I had in a timely manner and helped me find an amazing first house!
This is the 2nd time we bought a house and went through Veterans United. We had a few hiccups but overall experience was great! We have recommended Veterans United to many of our friends and family members many times even since the last time we used them! Veterans tend to miss out on a lot of opportunities and assistance...so we spread the word! Thank you VU team!
There is NO WAY I'd recommend anyone else. Veterans United has given me back peaceful sleep, peace of mind and all that is positive. #1 in my book
Rob, Taylor, Amy and Heather were all the best to work with. From Taylor and the credit team helping us on that front to Rob and Amy helping on the loan front and Heather helping with any insurance needs and questions. They were all there every step of the way to help with all concerns questions, guidance and just there to help through the home loan process. Great people and great learning experience all around. Thank you for all you all did to get us to owning our home.
The whole team made my experience super smooth and pretty fast paced. If there were any hold ups it was on my end!
The process was so smooth and Sheldon was great.
Truly disliked the back and forth and lack of clarity in what was needed
That left a bad taste in our mouths and will be what I remember about veterans united
Response from Veterans United
Hi Bryan,
I’m sorry the process felt unclear and left you with a negative impression of us. The back-and-forth you described sounds frustrating, and I understand how that could overshadow the rest of your experience. If you’d like to talk more about what happened, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
JB and his team of professionals were more than I had bargained for! They constantly communicated where I was in the process and made it easier than I could have ever imagined! They are all top notch without a doubt!
Great job everyone. We appreciate everyone walking us through the entire loan process. Once again thank you very much!!
It was such a smooth and seamless experience working with veterans United. Jake was particularly responsive and really took the time to explain all the parts of the process and walk us through everything that we needed.
Veterans United is easy to work with and determined to get you into the house of your dreams!
As a veteran, navigating the home buying process can feel overwhelming-but working with Veterans United completely changed that for me. From start to finish, they were absolutely excellent!They kept me informed at every step, returned phone calls promptly, and responded to emails in a fast and professional manner. Their communication was top-notch and I never felt left in the dark about what was happening.They truly understand veterans and go above and beyond to make sure everything is handled with care and precision.I highly recommend Veterans United to any fellow veterans looking to buy a home-you'll be in great hands.
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Everyone was great and the process was fairly smooth.
The team we worked with was outstanding and very helpful with our loan for our new home.
Rachel and Wendy were great! Thank you so much for helping me through this!
Shannon and Elizabeth, and the rest of the Veterans United team gave me outstanding service. As a first time home buyer, the process was stressful and overwhelming at times with the exception of the Veterans United team. Shannon and Elizabeth always answered my questions immediately and made the transition smooth and comfortable. I could not have imagined a better team to help me in this process and I am extremely grateful. I plan on going through Veterans United again in the future and will highly recommend them to others. Bravo Zulu
Lending team was great easy to get a hold of and pro active on moving cost discounts and support for to dos great job !!!!!!:)
