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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,487

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 430,487 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

4 out of 5 Stars
Would Recommend
headshot image of Alissa Thomas

Loan Officer: Alissa Thomas

NMLS# 2030055

5 out of 5 Stars
Would Recommend

Home buying can be a stressful task. With good support and knowledge from veterans united it takes alot of stress off your shoulders.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

4 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Greatly appreciate the effort from the team. Would highly recommend to others.

headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars
Would Recommend
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Love the website so easy to use. Wish you had an app

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

I must add here how easy and convenient Veterans United made this first home buying experience for me. I thought when I first began contemplating home ownership that it would be an overwhelming trial. Not in the least. VU made the whole mortgage process an easy and simple step-by-step procedure from beginning to end. To those looking for their first or perhaps another mortgage, don't look elsewhere. Use Veterans United.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

VU made the home buying process less stressful and provide awesome support every step of the way.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

My experience working with Veterans United was a very pleasant and smooth process.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

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5 out of 5 Stars
Would Recommend

I was very pleased with my overall home buying experience. Everyone was helpful, answering all our questions. Thank you all!! My wife and I are so grateful to everyone at Veterans United!!

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
Would Recommend
headshot image of Steven Blakley

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

We would definitely use VU again! The process was simple, easy to understand and we loved the ease of loading the documents into the portal.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Chelsea and Anthony made our first home buying experience possible. Thank you.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

2.5 out of 5 Stars
Would Recommend
headshot image of Kendra Davidson

Loan Officer: Kendra Davidson

NMLS# 1912398

1.5 out of 5 Stars

The overall process was horrible, I responded to all request of me, and completed all paperwork in a timely manner, but I did not receive the same courtesy when it came to correspondence from Jenny, I was notified 4 days prior to anticipated closing that is was not possible, and could not be given a closing date. Jenny just seemed to not really care. Rob on the other hand was great, he did all he could to help

Response from Veterans United

Anthony, it is important for us to understand your point of view and promote mutual understanding and we appreciate your calling attention to this aspect. Thank you for providing direct feedback and giving us an opportunity to speak with you further to review the events leading up to your closing. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Your comments allow our Client Advocate team to research further for learning opportunities. We are always looking for ways to prevent issues and create an outstanding customer experience. If you wish to connect with us, please do not hesitate to reach out for support.

More Reviews

See all 430,487 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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