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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,465

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

VU definitely makes the home buying process easier from a mortgage standpoint. Most questions are already answered and available anytime you want and the documentation process was a breeze.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

We chose to use Veterans United to refinance our home because of the great customer service provided by the team throughout the entire process. So it was a no brainer when we decided to refinance for a lower interest rate. And we weee not disappointed, we did not have to leave the comfort of our home to do anything…We signed everything online and the notary came to the house for the closing…Perfection..

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend

Absolutely a "great" experience.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
Photo submission from Robert R.

Loved our home buying experience with Veterans United. Great people, super easy to deal with!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

You couldn’t get a better team to work with you knowledgeable understanding just great people

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Would Recommend

As a full-time student and full-time employee, my schedule is incredibly demanding. This team was incredibly understanding and accommodating throughout my refinancing process. They ensured I felt comfortable every step of the way, and any questions I had, they made sure I was informed and confident in the decisions I was making. I truly appreciate their patience, professionalism, and dedication to excellent service. Thank you!

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend

Trying to get financed and close on a home is extremely stressful. There will be times when your loan officer will need to be "creative" and will ask for things that don't seem to make sense. Just go with it... they need the deal as much as you need the loan! At Veterans United, my loan officer did exactly that. And I was like "Why does she need this? Or what do I have to provide that?" In the end, my loan was not only slightly lower interest, I was able to close easily due to proper documentation and every possible issue considered and resolved ahead of time. Again, extremely stressful no matter how good your loan officer is. It took a month and a half but this went smoothly. If I knew then what I know now, I wouldn't have worried so much about the loan crashing. So, I'll pass this along to whomever will feel better after reading it. Ciao!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

0.5 out of 5 Stars
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
Would Recommend
headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars
Would Recommend

Overall the team I was working with felt like the “A” team every question every concern was addressed. It was almost to easy to close on the house. You guys really helped my wife and I out and I’m very grateful that we no have a place secured. Thanks for my first home purchase this one was special as it was my grandmothers home. I can’t say enough great things. Thanks fellas.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend
Photo submission from Mark S.

We did it Veterans United made it happen along with Jill our realtor first home we so Happy. Thank you all.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

I loved my experience. Made it simple easy and were very understanding that I had so many questions on home buying

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

We can’t imagine a better team to see us through the purchasing process. They are good people with the best intentions for their clients. The availability of the team is unsurpassed. I can’t give high enough praise. I will recommend VU to everyone, vets and non-vets alike. Mahalo Nui Loa Veterans United!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

I’m a 1st time home buyer. This has to have been the easiest process I’ve ever been through. I’ve sat through a few process with family memebers and from what I’ve seen this was the best. I did good research and made sure my stuff was in order to help and these guys guided me the rest of the way. I would 100% recommend them. The only thing that could of made the process any better was if they were able to offer some kind of grants but I had no complaints.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

4 out of 5 Stars
Would Recommend
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

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5 out of 5 Stars
Would Recommend

Great experience and I would use VU again!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
Would Recommend
Photo submission from Kyle W.

This is my second time using my VA loan first time with a previous company. Veterans United took all the stress and worry away they carried the load for me. It made purchasing my home, a joy and a pleasure. Thank you for all that you do in service to the veterans of this great country.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4.5 out of 5 Stars
Would Recommend
headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

More Reviews

See all 421,465 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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