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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!


Total Customer Reviews


Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown


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Showing all 383,643 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Would Recommend

My realtor didn't know much about veterans united. I was referred to them by another more experienced realtor and I'm so glad she did. I spoke with several lenders who were all more than happy to tell me no and not offer any help or support for me to get to yes. Veterans United never said no they originally approved me for 40k which can almost be as bad but they gave me something. I went and turned that something around with their help to a 432,600$ house. So a little help and encouragement can go a long way. They made the process seamless. They were always there to remedy any snags and were always by the phone when I was panicking. Out of the whole process they really stood far above the rest of everyone who worked together to make this happen and I will never forget it!

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Accolades would not be complete with out singling out the real worker, Holly Wettlaufer. When something was unexpected or the sellers were changing stuff on the fly Holly was there to right the ship, give me sound advice, reassurance and generally just pat me on the head and say “it will all be OK” If the scale could go higher than 10, Holly would easily have earned it! Great performance by a superb team of professionals who want to take care of Veterans…. I don’t think any other statements could ever encapsulate their performance better!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Veterans United is fantastic and I refuse to use anyone else.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

The home buying process is pretty stressful! So to have a team that is in constant communication ensuring all your questions are answered or if you need anything in general is simply amazing! They took care of me from start to finish!

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend
Photo submission from Richard D.

I also received help strengthening my credit up and taking care of my weak areas and under my circumstances without them this would not have happened.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Veterans United is a one-stop-shop for all homebuying needs! Everything is taken care of, it was easily the least stressful process I have ever had!

headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars
Would Recommend

I just wanted to thank you. Even with my troubled credit you guys were able to assist me through every step of the home buying process.

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

3 out of 5 Stars
Would Recommend

Thomas Clusiau (our first appointed realtor in ND) should have his license revoked. He was not only unprofessional, he was on vacation while we were in need of a home and put us on the back burner. He made offers without our knowledge and offered earnest money that we did not offer. He refused to put our offer in writing after multiple requests. When confronted, he said “that’s what ND is like”. He then lied and told us the home that we ended up purchasing after switching realtors had sold and that it was no longer on the market. When he told us that he then told VU that my family was taking a break from looking at homes and never contacted me again which was a lie. I would like to receive a phone call about this.

Response from Veterans United

Hello Logan, Thank you for taking time out of your day and speaking with me about your VUR experience. We will investigate this and take action accordingly Please let us know how we can further serve you and we hope you enjoy your new home!

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

I wasn't even sure if I could buy a house, but the team I had made everything super easy and before I knew it I was closing on my first house. Big thanks to everyone who helped me out!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

4 out of 5 Stars
Would Recommend
headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

5 out of 5 Stars
Would Recommend

Best team I’ve ever worked with !!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

Everyone was amazing. I couldn’t have asked for a better team.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
Photo submission from Garnet K.

I had an awesome experience working with Veteran United! From start to finish, they provided outstanding service, and made the entire process of securing a home loan as smooth and stress-free as possible.What really stood out to me was how attentive and responsive the team at Veteran United was. They were always available to answer my questions and address any concerns that I had, and they communicated with me every step of the way. This made me feel like I was a valued customer and that my needs were a top priority.Another thing I appreciated about working with Veteran United was their expertise and professionalism. They really knew their stuff, and they were able to guide me through the home loan process with confidence and ease. They made sure that I understood everything that was happening, and that I felt comfortable with the decisions that I was making.Overall, I couldn't be happier with my experience working with Veteran United. They are a top-notch organization that really cares about their customers, and I would recommend them to anyone looking to secure a home loan. Thank you, Veteran United, for all of your hard work and dedication!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Jared made our state to state, move, painless and easy. He was on top of everything at every turn in every moment.
He got us closed in under 30 days. Could not ask for anything better than that.
Thank you, Jared, Williams for being so easy to work with.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Great experience with the team here. Grateful for the support and kindness. Looking forward to refinancing down the road.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

Seamless process! Jordan was knowledgeable, professional and extremely helpful! He communicated and answered all my questions quickly along the way. Best home purchasing experience ever! Jordan and his team will be my go to for any home purchase needs I may ever have moving forward. Highly recommend!!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

Veterans United has been my go to the last several times for purchases. Hands down no one has the best customer service available. Always so kind, helpful and answers all my questions!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

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4.5 out of 5 Stars
Would Recommend

Everything went smooth for the most part. It was challenging getting together documents that were over 5 years old

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Thank you.....thank you, thank you from me and my family.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Would Recommend
Photo submission from James M.

Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The myvu portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

3 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Thank you for the smooth process! I will highly recommend Veteran's United to my friends and family!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

More Reviews

See all 383,643 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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