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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,788

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 441,788 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Thank you VU for making the refinance of my home as simple and painless as possible. It was 43 days from my initially call to discuss a refi until I actually closed with a much lower rate! So easy and streamlined...not to mention a special home warming gift added a nice and welcome touch!

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

4 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Vince Bentinganan

Loan Officer: Vince Bentinganan

NMLS# 1987234

4 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend

The good folks at VU were so respectful and patient with me as a first time home buyer and really made the process very easy and convenient. The online paperwork options really made the whole experience not only faster than I expected, but much more bearable for someone like myself who really has a hard time dealing with strangers due to PTSD and during a pandemic where a contactless team feels like they're right by your side every step of the way. Lee, Nicole,Amanda, and the rest of my team are the very best at what they do and I am very grateful and lucky they were chosen as my loan team.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Tim Jones

Loan Officer: Tim Jones

NMLS# 1709126

5 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

4 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

4.5 out of 5 Stars
Would Recommend
headshot image of Melody Remular

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Very satisfied with the whole team at VU from Alex, Nicholas, Blake, Kristina and Jordan all very instrumental in each step of the process. Very communicative in their areas and have a can do attitude. Definitely went above and beyond. May God bless them all!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Ben Long and his team are A1! Informative, on top of getting the process done on time and complete. Made our loan smooth, and pleasurable.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

This team made my experience easier than I could imagine. I truly appreciate their professionalism and patience, while navigating me through this process.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Veterans United and all of its members are committed to helping us, the veterans secure our home loans quickly and with as little hassle as possible.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

I was referred to Veterans United by my brother and sister-in-law. I would now refer Veterans United to someone else. In my experience, everyone was quite professional, knowledgeable, and helpful. I never felt pressured. The system itself is geared to assist and guide the mortgagor. It's well-organized and easy to understand and navigate. I felt as though I was an integral part of my own loan process and learned quickly through active participation and assistance from my Loan Specialist and team. I never felt clueless, confused, or abandoned. By the end, I felt familiar with the loan documentation and all questions had been addressed along the way. Because of this, I felt comfortable and informed during the closing itself; that meant a lot to me. With Veterans United, the entire evolution from beginning to end was exemplary and couldn't have gone any better than it did. I would recommend Veterans United to anyone considering a V.A. mortgage.

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Veterans United provided us with and awesome home buying experience. This was our 1st home and I could not be more satisfied with the services provided. Very organized and experienced company. I would highly recommend Veterans United to anyone in need of a home.

headshot image of Trent Matteson

Loan Officer: Trent Matteson

NMLS# 2070262

4 out of 5 Stars
Would Recommend
headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

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5 out of 5 Stars
Would Recommend

i am very pleased with VU i would recommend to veteran homebuyers. they will guide you all the way very profesionally

headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

4.5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
headshot image of Brian Feldmann

Loan Officer: Brian Feldmann

NMLS# 2136070

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

I will never go to anyone else but Veterans United.

headshot image of Sean Riley

Loan Officer: Sean Riley

NMLS# 1519830

5 out of 5 Stars
Would Recommend

I had such an amazing experience with the entire staff! I was expecting this to be the most stressful experience of my life, but honestly because of VU, i didnt feel that stress! I only got the warm fuzzy family vibe from every encounter with them! From Lindsey, Cally Jessica and Michelle! They are all amazing and i am forever thankful and greatful for them!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

More Reviews

See all 441,788 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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