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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

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348,555

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

This is my second time going through Veterans United to purchase a home and all I can say is they are awesome.

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

This team made buying my first home extremely easy. They were tentative to my questions and their explanations were thorough.

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

This is my third home loan with Veterans United. I am a big fan.

Loan Officer: Mike Lyman

NMLS# 1312488

4 out of 5 Stars
Would Recommend

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

I feel I said all I had to everyone was amazing and I would love to work with them all again.

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

Loan Officer: Harris Giger

NMLS# 943094

Start your own homebuying journey! See what you qualify for today ›
4 out of 5 Stars
Would Recommend

The only thing I would have changed is getting notified about what I had to do with my federal school loans earlier on in the process. I was stressed to the end. Overall good job though.

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

I believe I said it all in my first comment. I Love veterans united. Thanks everyone for making our dream of home owenership possible!!

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

I would totally recommend going through this company to anyone who qualifies for a VA loan. The professionalism the extent in which day went and would continue to go to make sure that this process was as smooth as possible for those who have served their country is beyond refreshing. I struggle with PTSD so a lot of the brain work can be overwhelming at times, thank God this awesome team was there to do a lot of that for me so that I did not have any anxiety or feel as though I was being taken advantage of at any point. I feel as though I owe then a debt of gratitude 🙏🏾

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Between Aaron and Christie T. I was blown away with this lending team. They truly are a team and the whole reason I got my loan. I can’t say thank you enough to these two but I was very impressed with both of them. They deserve promotions. They are amazing. Thank you both for all of your hard work.

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

I highly recommend Veteran’s United to anyone Veteran looking at buying a home! They made my first experience so easy!

Loan Officer: Jason Bals

NMLS# 1599125

1 out of 5 Stars

It is clear Veterans United is a big lender with no real concern for the person trying to get a loan. I got a free pair of socks but was living in a hotel for a month while trying to close on the house so it didn’t really help and the loan officer got upset with me and got emotional because I said I don’t feel like he is actually doing all he can to benefit me. I had to google the VA lending regulations to prove to him that certain things he requested were not required. I even contacted my previous lending officer from another home purchase to help me with the process and advise me and it was more informative then veterans United lender. Overall unsatisfied and will not use again. At the end of the day I’m paying for a service and I will favor the person who services me to my expectations. I started the loan process with another lender just in case he wasn’t capable of closing and he advised me against it because “we are so close” yet I could not get a projected closing date.

Response from Veterans United

Danielle, thank you for writing.

I’m sorry we made you feel this way and for the troubles you experienced getting through closing. Our Client Advocates are here and available as an extra line of support if you need anything else at all. If we can make things better, we’re ready to help. Reach out anytime.
 
Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

I would choose and recommend Veteran’s United over any other lender, 100%. Every person that assisted me in purchasing my first home was kind, knowledgeable, and just as excited as I was. I believed home buying would be stressful, but VU made it a breeze.

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Everything went very well from beginning to the end.

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

The team I worked was outstanding. They were on top of things thru the entire process!

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

The entire team and Veterans united were amazing to work with. They did so much of the leg work that would take us so much time that we didn't have.

Loan Officer: Kevin Schawo

NMLS# 1965904

4 out of 5 Stars
Would Recommend

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

This whole process with veterans United was smooth and easy. Everything was electionic, simplified and easy to understand. We would definitely use them again and recommend them to anyone looking to use a va loan.

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

This is our third time using Janet. From Day 1 those years ago to our most recent loan there is no one better! As long as Janet is with VU we will use no one else!

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Everyone was so great!!

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

More Reviews

See all 348,555 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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