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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,596

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,596 unfiltered, unedited reviews

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0.5 out of 5 Stars
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

All told you guys were great and I'd both recommend you to others and use you again. Not sure what your "concierge" was supposed to do?

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

The experience was wonderful for buying my first home. They guided me through credit repair to closing documents. They were very knowledgeable, helpful, and kind through the entire process. Chris and Rachel answered every question I had and the entire team went above and beyond with every question or request I had. I would recommend them and/or use them again in the future.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

4.5 out of 5 Stars
Would Recommend

Great process and great people to work with.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

You will not be disappointed. We shopped the local vendors as I think that is important, but in the end, I needed somebody who understood what a veteran needs really are. I also got a crazy good rate.

headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

The paperwork is easy....it might seem time consuming but in the end it is worth it....the staff and team work hand in hand and always put you first.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars
Would Recommend
headshot image of Jason Richards

Loan Officer: Jason Richards

NMLS# 2015623

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

I bought many homes in the past and I normally went to my local bank. The local banks that I've dealt with were nothing special, some a little better than others but the same basic headaches of buying a home. I decided to try something different and after doing my due diligence I decided to buy my home through Veterans United. Buying a home through Veterans United was no question the best decision that I've made. The support team that I received was incredible. My loan team made my home buying process incredibly easy and headache-free. If you need a realtor they will team you up with a knowledgeable realtor that understands the VA loan process. My entire loan team was fast to respond to all of my questions and they all were highly motivated to help. When it was time to close they gave us the contact information to the local utility, cable, internet, and water companies in the area. From start to finish, buying a home through Veterans United was the easiest and best decision that we made. Good luck!

headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

excellent company, good customer service and very streamlined...

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

It was a very nice experience with Veterans United. They answered all of our questions and helped us through the whole thing step by step. And the people were very nice.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Rob's entire team was very helpful. Every member made themselves available at all hours. Great group of people to work with.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

My first closing back in July 2020 was such an easy process and smooth.
Then we refinanced this year in June and went the same.
My loan agent Danny was excellent. He answered all my questions I had in a professional and respectable manner.
I would definitely recommend Veterans United.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

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5 out of 5 Stars
Would Recommend
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars
Would Recommend

The important notes first: I would use VU again in the future, and they beat another lender's offered interest rate by 0.35%. The closing costs were higher for some reason, but with the lower interest quickly recouped in 3 years. I don't recall having to provide so many documents during my first home purchase over 10 years ago with a different lender, but it was easy to upload everything online. The actual closing appointment was very fast, around 10 minutes. I was told COVID sped a lot of the process up as they could switch to more virtual signing, and I hope VU continues this process. Start to finish, I was able to close within several weeks.

headshot image of Whitney Lieberman

Loan Officer: Whitney Lieberman

NMLS# 2001312

5 out of 5 Stars
Would Recommend
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

More Reviews

See all 430,596 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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