I was astounded by the complete team effort and professionalism of all the team members, I felt that they really appreciated my business, and were very respectful of my military service. I encourage any Veteran looking for a Mortgage Loan to apply with Veterans United, you won’t be disappointed.
Having never purchased a home before and living in rural Alaska in the Unorganized Borough, we were babes in the woods about everything involved in purchasing and owning a home in an urban area. We couldn't have done it without all the help we received from everyone associated with Veterans United.
If you ever have a doubt about veterans united I'm here to tell you go ahead and work with them you'll not regret it.
Overall this was a GREAT team. Very thankful we had so much help in buying our first home.
Brittany was also extremely helpful keeping things on track. She always returned my calls in a timely manner. Keeping me up to date in the process. This team made this process much less stressful than it could have been! Very pleased .
I was scared, never had done anything like this before so as a first time potential homebuyer was definitely treading in uncharted territory! Communication was fantastic, like seriously never wondered what was going on, and had great advice throughout the whole process! Still can’t believe it went as smooth as it did! I am still pinching myself! I am so thankful for Nate and team there it was a pleasantly wonderful experience that kept my nerves at bay!
I would like to thank everyone at Veterans United for making this home buying experience easy and seamless. My wife and I are extremely thankful to Amber and Christina for helping us accomplish our goal of purchasing a home for our family. Thank you!!
We are so glad VU was able to guide us through this process as first time homebuyers. We will be using them for all our future home buying experiences!
There is a problem at Veterans United and some of the staff. First, the ToDo list that I sent every document through was not checked thoroughly and I had to resubmit the same page several times. The closing documents frequently had the wrong information and when I asked about them, Robert only said he’d “fix” the problem, but didn’t explained why they wrong. There are too many issues to address and frankly, I doubt anyone will even read this or call me for further investigation. Plain and simple, Robert was unprofessional to us and our realtor. I hope that Robert finds a new job and quick so that no one else has to deal with his problems.
Response from Veterans United
Shad, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great length to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.
Thanks for everything
Awesome team to deal with and would highly recommend to any Veteran looking to buy a house.
Every was a delight to work with and made what could have been a stressful time very easy
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Words can I explain how wonderful my team was I love it I love it I love it I'm so happy and excited
I put in Daniel's comment
The Veterans United team was awesome. It was great to have all the people I worked with in one place. Great job!