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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,023

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I was astounded by the complete team effort and professionalism of all the team members, I felt that they really appreciated my business, and were very respectful of my military service. I encourage any Veteran looking for a Mortgage Loan to apply with Veterans United, you won’t be disappointed.

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend

Having never purchased a home before and living in rural Alaska in the Unorganized Borough, we were babes in the woods about everything involved in purchasing and owning a home in an urban area. We couldn't have done it without all the help we received from everyone associated with Veterans United.

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

If you ever have a doubt about veterans united I'm here to tell you go ahead and work with them you'll not regret it.

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

4 out of 5 Stars
Would Recommend
headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Overall this was a GREAT team. Very thankful we had so much help in buying our first home.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Brittany was also extremely helpful keeping things on track. She always returned my calls in a timely manner. Keeping me up to date in the process. This team made this process much less stressful than it could have been! Very pleased .

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

I was scared, never had done anything like this before so as a first time potential homebuyer was definitely treading in uncharted territory! Communication was fantastic, like seriously never wondered what was going on, and had great advice throughout the whole process! Still can’t believe it went as smooth as it did! I am still pinching myself! I am so thankful for Nate and team there it was a pleasantly wonderful experience that kept my nerves at bay!

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
Would Recommend

I would like to thank everyone at Veterans United for making this home buying experience easy and seamless. My wife and I are extremely thankful to Amber and Christina for helping us accomplish our goal of purchasing a home for our family. Thank you!!

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

We are so glad VU was able to guide us through this process as first time homebuyers. We will be using them for all our future home buying experiences!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

2.5 out of 5 Stars

There is a problem at Veterans United and some of the staff. First, the ToDo list that I sent every document through was not checked thoroughly and I had to resubmit the same page several times. The closing documents frequently had the wrong information and when I asked about them, Robert only said he’d “fix” the problem, but didn’t explained why they wrong. There are too many issues to address and frankly, I doubt anyone will even read this or call me for further investigation. Plain and simple, Robert was unprofessional to us and our realtor. I hope that Robert finds a new job and quick so that no one else has to deal with his problems.

Response from Veterans United

Shad, we take your feedback seriously and appreciate your point of view. Please consider touching base with one of our Client Advocate team members to explore this experience further. Our teams go to great length to prevent experiences like yours, and we want to understand what caused you to feel this way. Thank you for being honest with your review.

5 out of 5 Stars
Would Recommend

Thanks for everything

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

Awesome team to deal with and would highly recommend to any Veteran looking to buy a house.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
headshot image of Reece Bader

Loan Officer: Reece Bader

NMLS# 1925945

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Every was a delight to work with and made what could have been a stressful time very easy

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

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5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

Words can I explain how wonderful my team was I love it I love it I love it I'm so happy and excited

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
Would Recommend

I put in Daniel's comment

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

3 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

4.5 out of 5 Stars
Would Recommend

The Veterans United team was awesome. It was great to have all the people I worked with in one place. Great job!

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

More Reviews

See all 401,023 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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