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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,330

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 436,330 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Best company.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend

The process was fast and easy. Scott and His team were on the ball from start to finish

headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Top marks from me. I had a stellar experience!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

I’ve purchased homes and financed mortgages in the past. VU was my first experience when I thought to myself “is it really this easy?” Because VU has streamlined their system with automated documentation processing procedures and walks you through the lending process smoothly!

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Thanks!

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend

Awesome! Great organization who makes buying a home easy!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

0.5 out of 5 Stars

You have yet to distribute funds to me or my ex-wife. No one has answered my questions about where my funds are or when I will receive them. Your complaint manager told me it was my problem because VUHL has distributed the funds to the deed company and VUHL has signed loan documents. I have never had such a hard time after closing and have never had funds transferred to the deed company.Joe Smith

Response from Veterans United

Thank you for sharing, Joseph. A member of our Client Advocate team will be researching this further to determine what our team may do in the future to help prevent a similar refund delay. The mailing of your refund was handled by the closing title agency. While we cannot hold ourselves accountable for the actions of others, we do appreciate your calling attention to this aspect and we value your feedback.

4 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Sydney Ovaitt

Loan Officer: Sydney Ovaitt

NMLS# 2026820

4 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

1 out of 5 Stars
headshot image of Brian Becker

Loan Officer: Brian Becker

NMLS# 1486502

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

n/a

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

I would use Veterans United again without thinking twice.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Don Kinkhorst

Loan Officer: Don Kinkhorst

NMLS# 1960361

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend
headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend

Thank you
Veterans United

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

3.5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

More Reviews

See all 436,330 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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