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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,581

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 428,581 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

4.5 out of 5 Stars
Would Recommend

The really easy way to buy the house you want! Thank You so much team!!

headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Unbelievable professionalism would sum up my experience. My team went way above and beyond to get my loan approved. They did all the work ! My job was easy. The turnaround time to close was like a blink of the eye from when I started to close. Whenever I had a question I could call and be treated with respect and always got answers quickly. I just had to produce items needed on a to do list that was updated from day to day. As long as I provided what they needed it gave them ammo to speed up the process. They were all simply amazing. Straight up ! I’m now in my own home and living that dream. And all my brothers and sisters in arms can do the same. I’m telling all my friends and family. If it wasn’t good, then I wouldn’t do that. Thank you team for your exceptional device. I consider you all my family. Oh….. even the receptionists were kind and professional. Top notch !

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

50 years in our previous home… needed a lot of help and it was always available.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
Would Recommend

A very smooth experience! As a first time home buyer I had heard rhe horror stories of all the paperwork and stress but my process seemed to be stress less. My loan team let me know anytime I needed to submit anything and outside of that handled majority of everything. They would update when new processes or steps arose and overall made the process very smooth.

headshot image of Robert Canine

Loan Officer: Robert Canine

NMLS# 1866300

5 out of 5 Stars
Would Recommend
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

Everyone was very patient and worked with me when I had three deaths in the family within a month.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Erica Haynes

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

For those like myself who have put off moving forward on the purchase of there home. I would say wait no longer give Veteran's United the opportunity to help you achieve your goal.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

Thankful for the additional time an effort by the team. It was a pleasure doing business with them.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

1.5 out of 5 Stars

Please be sure your loan officers have the tools they need and that they use them to guide their clients though the home buying process without an attitude. Most veterans that use this are most likely first time buyers and are not familiar with the process. More guidance and and patience and understanding would have been appreciated. This was a lot of money and a big commitment, it was just not a great experience. My family is very easy going and do not take this personal. It was just a bad look with the lack of support we received we gathering documentation. Our date was pushed back over a month due to the wrong information being collected. Even with the multiple attempts of requesting, no guidance was given from our assigned loan officer.

Response from Veterans United

Hi Abel, We appreciate your comments immensely, and we know how tiresome it can be to tackle paperwork head on each day. While we are thrilled that we were able to navigate some difficult terrain on the road to closing, it sounds like your experience overall was rocky. Often times, to ensure you are able to move forward on the home you choose, we will provide a PAL with contingences such as providing your Certificate of Eligibility. We were able to base your letter on what was stated and needed to submit the rest to the VA. We understand the importance of clear and concise communication especially when requesting exactly what was needed per the VA and we hope that our calls and emails aided in that understanding. Once received, we sent it in to the VA and was provided with the necessary document. It is our goal to guide you every step of the way and make the process seem as easy as possible. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support.

5 out of 5 Stars
Would Recommend

VA Home Loans are the best at what they do. Super fast, reliable, and to the point when buying a home. Super easy process, that made buying a home fun. Absolutely recommend to first time homebuyers. Thank you VA Home Loans for making my wife and I homeowners.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Great job

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4.5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

The whole process was completed well I was deployed. I still never felt uniformed; Jake and the team always updated me over email and through there website. The process was smooth and relatively stress free with them. I would definitely use them again.

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

3.5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

I was under the impression for far too long that USAA and some other lenders couldn't be beat. I stand corrected.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

We have been very happy with the assistance of all departments we worked with. Very impressed with this process and will recommend Veterans United to friends and/or family.

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Jamie Hughes helped us with the complicated process and answered all our questions! We had a tricky loan app and he guided us through effortlessly.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

More Reviews

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