Would certainly use Veterans United again and will recommend them for any vet considering buying a home.
The Veteran’s United team made this refinance easy, seamless and everyone was very nice, knowledgeable and professional throughout the entire process!
The entire process from the first phone call to prequalify to the day we signed the paperwork to our new home was such a seamless process. Every person we had the pleasure of dealing with was so helpful and knowledgeable, my spouse and I were pleasantly surprised at how easy they made it for us.
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This was the forth home I’ve purchased through VA. The process has never so smooth or stress free.
This is the second team I have worked with and they were as easy to work with as the first team.
Easiest home loan we have ever received. Andy and his team are the best. Super fast approval. No hidden agenda or lies. Will recommend to everyone.
Can’t believe how easy it was.
Would highly recommend Veterans United and have already done so to other Veterans.
Chaplain R D Bentson
My personal circumstances made the loan process difficult and we had an appraisal issue that, to my understanding was irregular. However we came dangerously close to losing our property. It seemed that I was required to be far more involved in the process then I should have been. Based on my research it seems unless you are buying a cookie cutter property you should not get a government loan. I would be fine with using veterans united for refinancing purposes but for a purchase loan the process was too stressful and uncertain.
Response from Veterans United
Thank you for this feedback Jozsef. A member of our Client Advocate Team begun to research your experience and has emailed your team for additional details. We understand how the home buying process can get stressful, especially when moving and changing employers. As you know, there are regulations that must be met in these situations and we have experience leading customers through the process. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We would like to learn more about your experience, explore ways to improve, and seek opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
