It's a process, that will pay off in the end. Happy hunting, make those dreams come true for you.
Excellent like always , one happy customer 😁
This is the second time we have worked with Tony Theberge to purchase a house. I could not recommend anyone more than Tony. He was an amazing loan officer, always available, and on top of every question/concern that we had. He is simply put the absolute best. He is kind, will give you fair advice, and just an all around amazing person. Anyone using Veterans United is in good hands, but anyone lucky enough to have the privilege and pleasure of working with Tony is in GREAT hands. When I buy my 3rd and last house, Tony will undoubtedly be the first person I contact. We are the Patel family, and we can't think of praises high enough for Tony Theberge, he is wonderful.
Hopefully I'm not the norm when it comes to Veterans United but my experience was awful.
Response from Veterans United
Hi John we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We learn the most when we listen to our clients, and appreciate you allowing us that opportunity. We are aware that certain aspects of the loan process benefit from exceptional attention to detail by all those involved. Your comments and our conversation allowed our Client Advocate team to research further for learning opportunities. We are always looking for ways to prevent issues and create an outstanding customer experience. If you wish to connect with us further, please do not hesitate to reach out for support. A member of our Client Advocate does remain available to reconnect with you and continue to learn more about your experience. We invite you providing further detail and help us look to improve.
The whole process with VA United Home Loans was amazing!From Tory Tuttle (Loan Officer) and her staff in HI to Glenn Leach (Loan Officer), Cindy Schmidd-Potter (Escrow Officer), and their staff in WA, they made the process very smooth and painless. They really comforted our worries as first-time home buyers.We want to send a special much mahalo to Will Logan, our Real Estate Agent. His knowledge, expertise, and guidance throughout the whole process was what helped us lock in our new home. We were truly blessed to have him as our agent in this entire process. Much, much mahalo Will!
The entire team was awesome and made this experience a great one for me. Awesome job to the entire team that handled my home purchase process.
100% recommend for future home buyers. The process was simple, straight forward, and quick!
I would recommend Veterans United to anyone looking to purchase a home. Great service and a great interest rate. Willing to work through any issues that arise and very responsive.
My only thing was the rate I had to pay extra for because of the closing date kept just pushed back. But overall the whole process and experience I had with VU was great. Also thank you for the house warming gifts 🎁.
Veteran's United representatives were pleasant, respectful, and very versed in their various field to facilitate the first time purchase or to refinance your home
The customer service and the effort put forward by the whole Veterans Home loan team was outstanding. We were always able to get ahold of any part of the team regarding car insurance, home insurance and even moving companies. This is my first big move from one state to another and it was seamless.
Veterans United made the homebuying process streamlined and understandable, would definitely reccomend!
