Veterans United Home Loans was the absolute best experience that my wife and I have ever had. The whole experience was simple, quick and seamless. Jason Crone was our Loan Specialist and he is second to none. We want to thank all who took part in our loan process and we highly recommend Veterans United Home Loans to any and all Veterans.
Excellent and easy to use service with a streamlined process of uploading docs that made the application process very easy and quick. The staff at Veterans United carried themselves in a very professional manner and replied to questions and concerns very quickly and effectively. I had no issues whatsoever during the application and qualification process. I'm a very satisfied customer and will recommend Veterans United to all of my veteran friends and family! Great work!
My experience with Veterans United was above and beyond what I expected. I will definitely be recommending them to my fellow veterans who are looking to buy or refinance a home.
The entire team helped me to get my mortgage completed and Most Definitely the Best I have ever felt with. I Will Most Certainly refer anyone I know to Will and the entire team. Many Thanks
Working with Daniel and Veterans United was a great pleasure. They made the home-buying process super easy for a first-time home buyer.
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Process was the best ever experience after having purchased 4 other homes in the past.
I would definitely buy with them again. Their vast network makes it easy to buy with all the help you could ever need.
Stay away from this organization they are unprofessional and this experience was a nightmare. I will tell everyone I know to use someone else for their mortgage. I feel like this organization is using the name veteran to get over on people.
Response from Veterans United
Hi Josey, thank you for sharing your feedback and for letting us know about your experience. We want to first thank you for taking the time to speak with one of our Client Advocate team members so we may continue to work hard to ensure situations such as these do not repeat in the future, learn as much as possible about what caused your closing delays, and how to best mediate them in the future. We certainly hear you and understand your concern for the veteran and active military community, which has unfortunately been the target of unsavory marketing practices. Veterans United Home Loans has specialized in the VA home loan for more than 15 years now, and while we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share further information regarding this with the previous advocate teammate you had spoken with or any other matter, then please do not hesitate to reconnect.
It’s Arnelle Rd… not Amelle
Response from Veterans United
Hi William, thank you for providing this information. We know clear and effective communication is a top priority, and a member of our Client Advocate team will update all parties accordingly. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.
This company goes out of their way to help you. They stay in contact with you to let you know where your loan stands. 100% satisfied.
Was great from beginning to end. Was helpful and quick with anything I needed help with.
We would like to thank Veterans United in everyway for their help with our home loan. Their knowledge, experience and ability to work as a well trained team is the best. I would highly recommend Veterans United if you are buying a home, you will be glad you did!
