Give them the opportunity
11/10 would recommend!
Thank you to Veterans United! We will definitely refer Carrie and her team!
Great experience - minimum stress!
Like the flat rate and being able to take care of items myself rather then waiting for someone else to get the job done. Also as items were cleared you get immediate feedback.
Overall, our experience was satisfying. The minor complaints above are honest and stern. We understand how some of the comments can be brash, however still honest.
There great they got me right in my new home!
Nobody likes paperwork, especially when most of it is done on a cellphone screen. Even through all that Danny was a pleasure to work with, and the entire time I had the reassurance he was in my corner!
Loved working with all of them. They were great
I would encourage fellow veterans to use Veteran United for their loan agent to purchase their future homes.
I love Veterans United! The overall setup and process makes everything so much easier. They are there to answer questions and will always strive to do their best. I love the fact I used them with my first homebuying experience.
Please make sure you find out about a closing cost don’t go to closing not knowing and have a dear in the headlight look.
Response from Veterans United
Hi Danita, We understand how the home buying process can get stressful, especially when costs are estimated throughout the loan process. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. We do provide your initial LE to get those fees going and that document is generally received at the very beginning of your loan process. Then there are "change of circumstance" estimates that go out as third party fees come in and finally your initial CD is sent at least three days prior to closing (but generally that goes about a week or two prior). We appreciate your feedback on this matter. The process for disclosing the costs of a loan is managed very closely. We understand how relying on estimates for a portion of the home buying process can seem inconsistent or make it difficult to trust the process. A member of our Client Advocate team is available to gather more detailed information so that we may look to use this opportunity to prevent a similar experience down the road.
Gloria Davey was very helpful.
