I had a few problems that were resolved very quickly with there help I think they were great thanks to the whole team
No offense to Angela but I'm not exactly sure what she does. Dawn on the other hand went above and beyond calling me anytime I was confused or concerned. Gave me numbers to call to speed things up. She was constantly on top of things with a highly professional attitude.All this said, I do wish that you guys would explain things at each step. Like I don't care what needs to happen on your end, just tell me what needs to be done, and how long I need to wait. All said and done, Between Angela and Dawn, I am a very satisfied man.
Veterans United is the best, they made our dream easier and possible……
Thank you for all of your hard work. Me and my family are truly grateful that. Thank you.
I highly recommend Veterans United for their quick response for loan and keeping me informed on things that needed to be e-signed. I also highly recommend using realtor that works with Veterans United. The coordination really helps make the process much more smooth.
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All I can say is thank you. I very proud I chose Veterans United
I rated our experience a 6/0. Scoring a 6/10 in school is a failing grade. Our home-buying experience was miserably exhausting the closer we got to our close date. Being the first experience of buying a house we were told by many that it would be the most difficult thing we have ever done. VU did not disappoint. Our close date was extended over and over again. Paperwork was submitted again and again. And again we were delayed. My biggest issue is that we as homebuyers did not have any contact with the underwriter. In our situation it was numerous underwriters who each wanted something different. There was no justification for half of the repetitive paperwork and it just seemed that there was no reasoning behind it. Being active-duty you would think that there would be a checklist and everyday there was something new. The only reason why I would recommend VU is the caliber of the user interface and the actual representatives that you can speak to. The final approver team of underwriters is lacking and I feel as if there is a repetitive issue with extended close dates in which the potential for losing money by the sellers backing out is likely. No family should be in fear of losing a residence during the closing process.
