Make sure you carefully read your documents before you sign. Terms may have changed since you spoke to your loan officer. Beware of bait and switch.
Response from Veterans United
Hi Timothy, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when unexpected changes occur. Our commitment to serving you is ongoing and we would like to know more about ways to improve communication. It is our goal to always be better, so please do not hesitate to contact us if you wish to discuss things further.
Veterans United is one the most professional, organized, thoughtful, and responsive organization I've ever dealt with. They made the entire process seamless, and my Loan Officer Matt is a real pro. He maintained contact with us through what turned out to be a wonderful homebuying experience. The entire team at VU is top notch. I highly recommend Veterans United.
Not applicable since it was a refinance.
Great job!
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I had a professional and great experience I would recommend any veterans needing home financing to call Veterans United Home Loans
Excellent customer service.
Thank you and your team for helping me on my journey of becoming a first time homeowner and for making the entire process simple to understand as well as quick and efficient. I was always treated with respect and I am very glad I chose to work with this company and team. I look forward to working with them in the future as well.
Towards the end of our loan process before closing things got a little unorganized and it seemed like the different departments were not communicating. It was a bit frustrating but we were still able to close on time.
Thank you so much!
Entire process was great with team’s efficiency and courteousness.
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If you don’t seek Veterans United for a home loan your making a mistake. They are a great group of people. Thank you..
