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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,622 reviews
638 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,622 unfiltered reviews

Starting on Page 5420 of 14,988. Return to Page 1

4 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

I'm a first time homebuyer. I thought it was going to be a pain to go through. Everyone from Veterans United was amazing. They made the process quick and as painless as possible. Any veteran looking to buy a home needs to go through Veterans United. I can't say it enough, they are amazing.

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars

Veteran united home loans is the best in my book.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Veterans United is a professional and honest company. They always keep you informed and will do anything to ensure the satisfaction of their customers.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

When Zillow recommended Veterans United, I was apprehensive because I wasn't sure I had hear of them. Now, everyone I know has hear of them because of the outstanding service I received, and closing on the exact anticipated date, you gotta love that. I'm so impressed that further words fail me.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

4.5 out of 5 Stars
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars

I always heard that the home buying experience was stressful. Jessica Fitzgerald and her team made sure that at no point would I have to worry nor stress. They assured me that they would carry all of the weight of the stress and they did. When we did the refinance process they assured me again they would carry all the weight of the stress and again they did. I promised Jessica that my business will always belong to them and that's a promise I never intend to break. They will take care of you every step of the way, GREATEST TEAM EVER.

headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars

Great to work with

headshot image of Neil Schanbusch

Loan Officer: Neil Schanbusch

NMLS# 2042079

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5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

3 out of 5 Stars

Make sure you carefully read your documents before you sign. Terms may have changed since you spoke to your loan officer. Beware of bait and switch.

Response from Veterans United

Hi Timothy, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when unexpected changes occur. Our commitment to serving you is ongoing and we would like to know more about ways to improve communication. It is our goal to always be better, so please do not hesitate to contact us if you wish to discuss things further.

5 out of 5 Stars
headshot image of Seth Rector

Loan Officer: Seth Rector

NMLS# 1374331

4.5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars

Veterans United is one the most professional, organized, thoughtful, and responsive organization I've ever dealt with. They made the entire process seamless, and my Loan Officer Matt is a real pro. He maintained contact with us through what turned out to be a wonderful homebuying experience. The entire team at VU is top notch. I highly recommend Veterans United.

headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Not applicable since it was a refinance.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars

Great job!

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

Ready to see for yourself?

Experience first-hand why 357,374 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Kayla Racus

Loan Officer: Kayla Racus

NMLS# 2018215

5 out of 5 Stars

I had a professional and great experience I would recommend any veterans needing home financing to call Veterans United Home Loans

headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars

Excellent customer service.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Thank you and your team for helping me on my journey of becoming a first time homeowner and for making the entire process simple to understand as well as quick and efficient. I was always treated with respect and I am very glad I chose to work with this company and team. I look forward to working with them in the future as well.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

3 out of 5 Stars

Towards the end of our loan process before closing things got a little unorganized and it seemed like the different departments were not communicating. It was a bit frustrating but we were still able to close on time.

headshot image of Christina Lee

Loan Officer: Christina Lee

NMLS# 2119715

5 out of 5 Stars

Thank you so much!

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

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