Overall great
Our VU lender, Marcus, was absolutely amazing throughout the entire process. We had a deal fall through due to the property not having a private road agreement, and had to restart our home search from scratch. Marcus went above and beyond to get us the most lender credits, the absolute best interest rate, and even vetted a few realtors for us along the way. He was sympathetic to our predicament of not being able to find a home in the post-COVID market, and when we did finally find a home he was able to rush our loan through all the offices for a 20-day closing. We truly feel that he had our best interests at heart from start to finish. We’ve purchased other homes in the past, and never have had a lender as personable and professional as Marcus.
Veterans united has the best staff out there. Period.
Everyone was great and easy to work with! Will 110% use them again!
They will work with you and for you throughout the process. The online application was efficient and made for a smooth process, which included ease in uploading required documentation. Every step of the way, I was guided through the application and provided points of contact to assist regarding specific items. The team was very courteous, friendly, and helped me extinguish any "anxieties". It was a pleasure, and I thank you immensely!
Use Veterans United, you will not be disappointed
Just use United veterans you won’t regret it they are what they say they are and will do
I have had the pleasure of using Veterans United 3x and my loan officer has always been Aaron Laxton. If you want to use a company that is truly customer service oriented it is by far Veterans United. Customer service is their top priority. It can be extremely stressful going through the mortgage loan process however Aaron and Jessica Edwards are truly a team that walks you through Pre-approval to Closing without the unnecessary anxiety. Aaron and Jessica are by your side and on your side all the way. I am also happy with their operating system that provides you with a TO DO LIST that makes all the paperwork a breeze. Never, will you text, email or, call them without an almost immediate response. I live in Las Vegas so this is not a review written by a friend. This review is honest and from experience. You will not find a more experienced lender than VETERANS UNITED.
Amazing first time homebuyer experience! Wouldn't want to work with anyone else!
As a first time homeowner I was really nervous about buying a house. I’m so happy that I contacted Veterans United Home loans because they really care about their customers. They put my mind at ease and made the buying process as stress free as possible.
Veterans United services are top notch! This was our third VA home loan purchase in 5 years and Vets United had the best services and specialists hands down. Our loan officer, Jon, was excellent. He made the whole process so smooth and informative. The online web account was great too! We were able to login and see if we had any documents to sign, review signed documents, watch info videos on the process, and/or upload docs. I highly recommend Veterans United for all VA loans. Even at closing, our realtor mentioned that the perception of VA loans is that they tend to be very messy, she said after working with us, she knows this is not the case. She was really impressed with Vets United and the VA loan process- and so we’re we!
Amazing experience as usual.
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Great service from Veterans United, assistance is always available and prompt. Thank you!
Veteran’s United helped me when no other lender would help. I had a unique situation; My VA entitlement had a “compromise” , but I still had a remaining benefit. Other lenders had no idea what this meant or how the formula works for the remaining benefit. On the first phone call to Veterans United, the representative was fully aware of the rules and remaining benefit. I was put in touch with Daren Bodine who provided the best customer service I’ve ever experience in lending. Daren prequalified my loan and assured me I would get the loan that he approved. He kept his promise. I am in my new home. From beginning to end Veterans United staff provide timely responses and communicated to all parties . Daren’s assistant, Emily sent emails , texts, and even called after hours to assure that all documents were submitted. In doing this. Veterans United established an outstanding reputation with Nevada’s finest title company. More importantly, Veterans United was instrumental in securing the funds for my family’s forever home. Thank you. Sincerely, Bryan Hakanson (Sergeant USMC)
Jordan my home concierge was very pleasant, always reaching out to assist me on my new home buying journey.
Everyone was great to work with and made the experience very positive.
