My situation was challenging and took some time. Josh Kaplan and Matt Thill were AMAZING. They not only obtained financing for me but educated me on what to do to get a lower rate. Taking that advice greatly improved my score. These two were very accessible and answered all of my questions to put me at ease and make a stressful process comforting and easy.There are lots of companies that offer discounts for veterans simply for publicity. Veterans United truly cares for veterans and it is reflected both in their service to clients, availability, eduction on how to raise your score and lower your rate, and the fees. Friends have been shocked at how low my fees wereJosh Kaplan and Matt Thill will get all my referrals!!!!
Thank you Veterans United Home Loans. Clay Rose and his team were awesome. We were unable to go VA due to formalities. So we went Conventional and all worked out very nicely.Thank you very much from the Jones 👨👩👧👦
KELLY IS THE BEST
Awesome
They esigning was awesome. Made everything really easy.
My loan coordinator really came through for me couldn’t have made half the decisions I needed to without her
I recommend to all my fellow veterans!!
We had a great experience everyone was very nice and helpful
I would not recommend this company for anyone who has issues with PTSD, anxiety issues, or problems with access to technology.If you want to do all the foot work, in a less than personal atmosphere, Veteran's United is the place for you!
Response from Veterans United
Hi James, thank you for sharing this honest review. We apologize that our service did not provide the personalized experience you expected throughout the process. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home. We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience.
Great company, personnel, and experience. Highly recommended.
