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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,336 reviews
454 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,336 unfiltered reviews

Starting on Page 5464 of 14,945. Return to Page 1

5 out of 5 Stars

Veterans United will bend over backwards to help you throughout the whole home loan experience and make the process as smooth as possible! My home loan/refi specialist was nothing short of outstanding.......she is terrific!! She makes a hard job look easy and always smooths out any issues that may pop up along the way.........she smooths out any bumps on the road very quickly and makes the whole home loan experience and process as pain free as possible. Mark A. Tiplin

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

Since day 1, MY VU team(s) has made me feel like I am their only client. Any company can get you financing at a reasonable rate if you’re finance able, but the employees that are customer facing are the bread & butter of what makes your company great. My current loan specialist DJ Leverton continued the Excellent service of my original team seamlessly. THANK YOU VU!

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

I am so grateful for everyone on my team. They were really there for us from beginning to end, and we get to enjoy our very first house because of their hard work!! Thank you x1000 Aaron, Sheila, Brad, and Collin, y’all are literally the best team we could’ve hoped for!!!!

headshot image of Aaron Whittaker

Loan Officer: Aaron Whittaker

NMLS# 2125831

4.5 out of 5 Stars

Everyone was helpful!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

Veterans united made buying a home so easy, and the fact that everyone I interacted with commented on how low my rate was made me confident that I was being taken care of.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Any home buying veteran will appreciate the service performance of Veterans United Home Loans personnel. Great folks to work with. The process is quick and extremely easy….

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4 out of 5 Stars

Overall a very pleasant experience working with Veterans United. I felt that my home buying experience actually mattered to my loan team as much as it mattered to me! That’s something you can’t say about a lot of companies today! They made the whole experience as simple for me as possible. Extremely quick response time and very helpful! I would highly recommend allowing Veterans United to help you through the home buying process.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Joe’s whole team was great

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

0.5 out of 5 Stars

I hope you sell my loan so that I don't have to deal with VU.....

Response from Veterans United

John, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. We appreciate the recent opportunity we had to discuss this situation with you further. While we always look to ensure the best experience for our customers, it is important that we focus our efforts on reasonable solutions. We hope that in the end you will enjoy your home for years to come and we apologize for any confusion that may have surrounded your delays to closing with regard to your well test. We expect that with mutual understanding we have shown a sincere desire to serve you well. Thank you for sharing your voice and valuable feedback.

5 out of 5 Stars

NA

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Incredibly easy, stress free experience.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Everyone did a great job to make sure I got into my house.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Mrs A. Dowell, thank you so much!
She work days and night to process everything, she kept the process fast and steady, sending emails late in the evening to make the closing dead line possible.
A thank you is not enough for what you did!

headshot image of Mike Farris

Loan Officer: Mike Farris

NMLS# 1881776

5 out of 5 Stars
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars

Also, have to give a shout out to Kollin's side kick, the fabulous Ms. Brooke Lutz my Loan Coordinator through this entire process. Many thanks for going above and beyond.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

Veterans United is the way to go!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

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5 out of 5 Stars

Great experience. Really happy to have Veterans United. I think they looked out for us. I would recommend them to anyone and especially Sydney. My wife really liked her and that’s the most important thing.😁. I also thought she was great. Very straight forward and in general no smoke or mirrors. 🤟

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars

Investing time to research your credit history and financial status prior to application will shorten loan processing; it's more than just your bank or savings balances.

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars

always will use Veterans United for my refinancing needs

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

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