Thank you Levi Brugger for everything. I got the house i wanted.
Finally got it closed now looking for a refi to get a better rate.
Response from Veterans United
Thank you for this feedback Randall. Our goal at Veterans United is to help create the best situation for yourself and your family. We realize that interest rates can vary from lender to lender and is one of the most important factors in your home buying decision. Veterans United does have local branches set up to meet with you face to face if they are in your area. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
VU made this process an awesome experience. I wouldn't have done it with anyone else.
Always awesome!
If you are a Veteran looking to get out of apartments and into a house I recommend Veterans United.
The experience was something else, it was a little nerve racking but they were by my side through the whole thing. They were very helpful and knowledgeable on everything. We got through it and closed on this amazing new home for me and my family. Thank you from the Soto family. 👪
My experience working with Veteran 🏡 buyers it’s great 👍 and Unbelieved ....I got to make one phone call 📞 only and didn’t pay one penny from my pocket....it’s bless experience, extremely great service ; may God Bless you all and Bless 🇺🇸
Jessica is an amazing knowledgeable loan officer. She is a hard worker that is very patient and respectful and diligent and I appreciate her as well.
Thank you all for taking care of the veterans!!!
Buy a home from Veterans United Home Loans
If you are a veteran and looking for a professional and extremely qualified people than Veterans United is the Company that you want to work for you.
Veterans United made the whole home buying experience so easy and efficient. Chris Campbell and his team are a great group of people who made buying a new home a great experience. I will let all of my veteran friends and family know that Veterans United is the way to go when buying a new home.
Make sure your team keeps you in the loop. I’m not the kind of guy to sit there and say “your working for me your on my time” but as a client to these loan teams they are there to serve you and answer any and all questions at reasonable times there were times where communication broke down some times it was just as simple as vague responses and other times it was days without answering phone calls or emails.
Response from Veterans United
Cody, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience. One of our Client Advocate team members has connected with you to discuss your comments and learn what may have caused you to feel this way, thank you for allowing us that opportunity. It is our goal to provide consistent and personable communication to everyone we serve. Please do reconnect with us to further help us understand how we might look to improve and continue our commitment to provide outstanding customer service.
Bad experience
Response from Veterans United
Hi John, it is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reach out to us if you would like to discuss your experience further.
The entire process of buying our home was great! All aspects of interaction with Veterans United Home Loans, Aaron Hayes, Angie Baird, and many others was greatly appreciated.
Thank You.
Awesome home-buying experience with this company.....
This was our first home purchase. I cannot imagine how stressful it would have been without the fantastic professionalism and dedication of Zach and Mindy.
I would hire Veterans United to take care of my home buying again. Everything went smooth and right on time with easy signing documents right on my computer. Easy to understand. Helpful. Professional. Thank you Veterans United. Sincerely Clark.
I would like to thank all they made everything as easy as possible
VU was able to secure me a very good refinance rate, was easy to work with, and created a smooth environment to work with the loan officers and others.
Very knowledgeable!
Thank you to the entire team at Veterans United as you have provided me with absolutely exceptional service.
