I had a great experience with Veterans United for my first home's VA loan, but unfortunately did not have the same positive experience for my second home's conventional loan.
Response from Veterans United
Thank you for sharing this feedback with us, Alvester, and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.
I highly recommend Veterans United. They were there every step of the way when ai bought my home. They are kind, responsive, and always helpful. And, they are there long after you buy, helping any way they can. What a great team!
We appyed online and with 1 day someone from the VA home loan team was calling us helping us get everything we needed to be able to get a home. They worked fast getting the information in to the underwriter when we finally did find our first ever 🏠 home. They was there to answer any crazy questions we had and helped us get all the paperwork we needed to them. I would tell all my friends and family that are a veteran to apply with VA home loans before going somewhere else.
Veterans United is a wonderful company. They really care about us. Our questions are always answered, and the process very easy. I refer all my friends to Veterans United.
I had a great experience with Veterans United. Dava Turk handled the loan process and is very knowledgeable and attentive to her clients. She is extremely responsive and I am very thankful to do business with her now and in the future.
From start to finish the process was seamless. Very pleased veterans United and glad to have had Carrie and her team assist my family with our home buying experience.
First time home buyer and what a great experience!
Very responsive always could get ahold of him! This being my first home I had lots of questions and he never made me feel stupid answering any of my many questions! He was always responsive and in fact when I would ask questions via email or text he would go out of his way to get a hold of me to make sure that he was answering my questions It was a great experience I definitely recommend Derek!
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Thanks to Terry Roberts and Veteran United team, for my second home purchase, they made everything fast, easy, and stress free. Their organization of the process and paperwork made it a easy process even when we ran into any issues.
The home buying experience went incredibly well the entire process. Until the end where there was a hiccup on closing day. Although it was solved that day, few hours later, it was still a nuisance to have to end that way. But the process went smooth otherwise
