This process started very well and optimistic with Rachel. Once Julia came in the picture things started to go downhill. No communication or help... Specially from Margaret who was supposed to help me with moving in smoothly and setting up in my home. I only spoke to her once at the beginning and never heard from her again. I had to reach out after my closing date was delayed since I never got the assistance she promised or any sort of help for the matter. Very disappointed with them. Only people that really helped me was Anna, my realtor and Rachel.
This was the third home I’ve purchased, and by far this was the easiest. Travis kept us well informed, answered all questions, and was extremely professional throughout our experience. I’d recommend Veterans United to anyone looking for a stress free experience.
The entire team at Veterans United was professional and provided an outstanding service.
The entire team that I worked with at Veterans United were very knowledgeable, considerate, friendly, and very helpful. I would like to thank them all. I hope that Veterans United will truly consider servicing my loan and not send it out for servicing. Also mail my statement early in the month so that I get it before the first of the following month to send my payment. So long as DeJoy has his job, the mail will continue to suffer.
I receive a great rate to refinance my home. The process was super simple and conducted step by step from my phone. When I had questions about any of the papers the loan officer responded quickly. Would highly recommend
Jeff and his team were amazing during the home buying process. Fully transparent with timely response times. All questions answered and all needs obliged. Have already recommended his teams mortgage financing services and they also are happy with services being rendered.
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Friendly, good communication, and efficient! Would look to work with Amy and Veteran’s United in the future for all mortgage and refinancing needs.
Provided the best experience. I would not use any other service. They are the best!
Great place to get a VA home loan.
