Total experience was fantastic! These are true professionals that truly care about and take care of the Veteran.
Thank you very much!!!
These are great people to work with!! They take a lot of worry out of what you're doing. They're honest and they do work for you!!
I would have bought a house a longtime ago if I knew this experience would be this great. Veterans United is truly a class company.
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We love our home. Thank you for everything
Loved the professionalism of your service an staff very pleasant an a joy to work with made the process stress free, thank you for everything
I would of never chose Veterans United if I knew how unorganized they were. Will not recommend them to any of my friends retiring from the military soon.
Response from Veterans United
Clay, we appreciate your honest feedback. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel intrusive, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families who might otherwise fall into a financial hardship. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!
