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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,228 reviews
628 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,228 unfiltered reviews

Starting on Page 5547 of 15,041. Return to Page 1

2 out of 5 Stars

Too many changes during the process and asking for paperwork again and again and waiting till the near end of the process to ask for something that should have been done right of front. Changing people during the process and very little contact... Good Luck

Response from Veterans United

Thank you, David. We appreciate your comments immensely, and we know how tiresome it can be to tackle paperwork head on each day. For this reason, it is our goal to guide you every step of the way and make the process seem as easy as possible. We also realize that the home buying process can become stressful when working to gather the required documentation. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Our Client Advocate team would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.

5 out of 5 Stars

Amazing service. They're very knowledgeable about the whole process. I will absolutely recommend them to friends and family.

headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

The ones that lead me to a successful loan was most knowledgeable and caring n patient.
I had a unique situation that didn't matter to Mike.Patzius@veteransunited.com
He was right on it and carry me through the process.
Thank You Veterans United. We need more caring people like you n your employees.
Carol Porath
Wapakoneta Ohio

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

I honestly expect buying a home to be way harder! We were guided from start to finish, and connected to just the best professionals. From the team at Veterans United themselves, to their partners that help you find exactly what you want, negotiate and draft exactly what you want, to their recommended home services, and any help you could possibly need, they take total care of you. They've GOT you. Thanks so, so much!
Michael and Monica Jones
Williamsburg, VA

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars

Friendly and easy to work with.

headshot image of Tyler Jones

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars

Buying a home with Veteran's United was such a dream AND an easy process! The team truly does an amazing job keeping buyers in the loop and what to expect. The same exact situation for refinancing. I would recommend them thousand times over to any potential Veteran homebuyers. Thank you for making our dream home a reality!
Eddie and Christina

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

4.5 out of 5 Stars

I tried refinancing with another company prior to coming across Veterans, and I experienced so many issues, needless to say the other company couldn't make it happen. Veterans succeeded where others failed.

headshot image of Tim Jarrett

Loan Officer: Tim Jarrett

NMLS# 2001664

5 out of 5 Stars

Veterans United has made the process of buying my first home painless and easy. I highly recommend them.

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

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5 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars

Was very happy with how knowledgeable Veterans United is with retired military pay as well as government workers pay. Thank you for making the process easy and quick.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

Use them they have a great process and the team is the best

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

4.5 out of 5 Stars
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

Ignore all the negative comments on Facebook about Veterans United. All I can say is have your ducks in a row when you're ready to buy & Veterans United will make the rest happen!

headshot image of Mike Farris

Loan Officer: Mike Farris

NMLS# 1881776

Ready to see for yourself?

Experience first-hand why 358,792 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

4.5 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars

Great Service!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

3.5 out of 5 Stars
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

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