If you are looking to buy a home Veterans United is the way you go. Thanks so much for helping me get in my new home. I LOVE it!!!!
I would highly recommend Veterans United to any veteran looking to buy a home!
I do not recommend Veterans United ever!!! They do not believe in communication, unless it's at the last second or on the date of closing stating they need more information before they can close. This was the most nerve wracking anxiety ridden experience I have ever had to face. I couldn't even give my landlord an exit date till papers were signed. The close date kept changing (extending out), on the actual close date about 3-4 times. I'm just glad we are finally in our new home and don't have to deal with this again, and if so, it won't be through Veterans United.
Response from Veterans United
Hi Jessica, thank you for sharing this honest review. We value your input, and we are disappointed to learn that your closing experience was not better managed. We apologize that our service did not provide the personalized experience you expected throughout the process. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. Your comments will help us ensure that we learn from mistakes and improve for the next customer. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. We value your business and hope you enjoy your new home.
My advice to other veterans, if your credit is holding you back, they will work with you to repair it. I started my journey with my credit in shambles but due to the lighthouse program and the tenacity at which my Veterans untied loan officer guided me, what seemed like would take years only took a few months. Owning a home seemed like a dream that would never come true but now I'm turning my new house into my family's home.
Nick Law was so helpful, friendly, knowledgeable, and reliable! I am so grateful our real estate agent trusts him and completely understand why!
I would highly recommend Veterans United they will walk you through the process of buying a home. All I had to do was call or text if I had a question and they answered it right away. Thank you for my experience in buying this house I am so happy with it…..
Extremely happy with Veterans United, Amanda and her team! This is the second time using Veterans United and we are again very satisfied.
If I had to do this again, I will definitely choose Veteran United.
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Just plain thank you very much.
