Veterans United is extremely efficient. The Team is well informed and makes the process seemless. This was not my first house so the difference was noticable.
They are very helpful and up front. Anything they could do for me, they did
I didn't know what to expect from Veterans United. I didn't even know the company existed. I put an inquiry on a house via the internet (realtor.com / zillow) and within minutes received a phone call from Veterans United that started the entire process. Every single step was streamlined, easy, and handled by a professional person. From getting pre-approved, to submitting loan request documents, all the way through closing day and beyond... It was an absolutely amazing experience for me. Veterans United has my trust from here on out, especially JB's team, Brad Wolken (concierge), and Marjorie (real estate agent). Thank you so so much!!!
This is my 2nd time working with Veteran United, very knowledgeable Company. I feel that I know the back bone of this company, so I used them again. They always follow- up via, email, phone and text. I would definitely recommend this company to my family friends and co- workers. I feel that I received over and above customer service during these unprecedented times. Thank you again
Mary
VU made the entire process very easy and organized. VU staff were very knowledgeable.
Veterans United made my experience as efficient and easy as the home buying process could possibly be. More to my liking is they treated me as a friend and not as a number or “just another customer”. I will use them again and highly recommend them.
United veterans did my original mortgage 3 years ago. Closing fast and easy. Closing less than 30 days. Refinance was even easier. Saving me $150.00 a month.
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This was amazing. The whole process. Initially I had credit issues but with the help of veterans united and money, I was able to quickly raise my score over 100 points. Within 2 weeks...... Once receiving preapproval the process was easy. Find a home, bid, submit documents and close. Thank you to Derek and his team and Lizzie at Stars and Stripes realty for their amazing service.
I would advise to check else where. There are a lot of functionality issues that create more stress than is necessary.
Response from Veterans United
Thank you for being honest with us about your experience with your loan process, David. While I am thrilled to know that we were able to close on your home two weeks prior to the contracted date, it sounds like we were not meeting your expectations. We learn the most when we listen to our clients, and we hope to learn even more from you soon. Our Client Advocate team is available to talk about what may have created frustrations for you leading up to the end of your process. It is our goal to use your feedback to improve the service for folks down the road.
Go with Veterans United for your VA loan !
You won’t be disappointed!
