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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,185

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 428,185 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Jesse Hamilton

Loan Officer: Jesse Hamilton

NMLS# 1482517

5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

The entire experience was so easy for me. They literally broke everything down and explained things very clearly. Essentially all I did was show up last minute and take all of the credit for the project. Awesome experience and awesome people. Thank you so much.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Erin Craig

Loan Officer : Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
headshot image of Nathan Bryant

Loan Officer: Nathan Bryant

NMLS# 1362262

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

1 out of 5 Stars

Angelica acted unprofessional, did not answer our phone calls unless from a different phone number. Failed to inform us of documentation that needed to be submitted for closing until the day before after knowing for multiple days. Did not answer any questions or concerns we had.

Response from Veterans United

Hi Danny, thank you for providing your open and honest feedback. We appreciate you letting us know how you felt about the experience with your loan team. One of our Client Advocate team members has been in contact with you and does remain available to discuss your concerns further. It is our goal to provide consistent and personable communication to everyone we serve and I am sorry you did not feel we met that expectation. Please reconnect with us to help us understand how we may continue to improve and move forward with our commitment to provide outstanding customer service.

5 out of 5 Stars
Would Recommend

We searched for over a year for the perfect house, and wanted to close in 30 days. We actually completed it 29 days with the amazing response time from our team. We are truly lucky to have had our team, and I could not ask for more.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Amazing company to work with!!

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

3.5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

I am a retired Vietnam Veteran Nurse. I wanted to move closer to family and the VA Clinic. I would advise any Veteran to contact VUHL if they are looking for a loan for a home. They are very helpful and can answer all your questions.

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Ali and Ashley did an outstanding job. My wife and I are extremely happy with the job that both of them did.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

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5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
headshot image of Nicole Viar

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend

Great team. Great company to work with. When I call with a question it was answered or resolved.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend

The best home loan service I have ever seen!… Twice!! It just simply works. They just simply get it done. Not much else could be said, it just works like it should work!

headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Veterans United is the best option for veterans they will work with you to make sure you get the home of your dreams.

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

More Reviews

See all 428,185 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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